Alan Jay Chevrolet Buick GMC Cadillac in Sebring including address, phone, dealer reviews, directions, a map, inventory and more

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441 US Hwy 27 S
Sebring, FL 33870

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Sales Department

Sun Closed
Mon 8:00am – 7:00pm
Tue 8:00am – 7:00pm
Wed 8:00am – 7:00pm
Thu 8:00am – 7:00pm
Fri 8:00am – 7:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 9:00am – 2:00pm

Reviews of Alan Jay Chevrolet Buick GMC Cadillac

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

BAD SERVICE AND RUDE ATTITUDES.

Reviewed by DONALD THIEKE SR from SEBRING,FLFebruary 22, 2023

HAD A APPOINTMENT SET UP BY JESUS ORTIZ FOR 2 WEEKS OUT ON FEB 22 @9:AM TO REPLACE A TIRE SENSOR IN THE DRIVERS REAR WHEEL.WHEN I GOT THERE AND DROPPED MY CAR OFF AN HOUR AND A HALF LATER WE GET A CALL TELLING US THE PART IS NOT IN STOCK. hE QUOTED ME A PRICE OF $175 TO $200. INSTALLED.WHEN HE CALLED HE SAID IT WAS GOING TO COST $400. + DOLLARS HE SAID HE WOULD HONOR THE PRICE HE GAVE ME ,WE HAD TO COME BACK AND GET OUR CAR FOR AN AFTERNOON APP.WHAT IS GOING ON IN YOUR SERVICE DEPT?? WHY DID THEY NOT SHOW US THE CURISEY OF A CALL LETTING US KNOW THE PART WAS NOT IN STOCK AND WHY THE PRICE HIKE ?? YOUR SERVICE IS IN TROUBLE AS IS YOUR CHARGES THIS WAS FOR ONE WHEEL AND ONE SENSOR (????? NOT FAIR AT ALL ALAN JAY.WE ARE CONTACTING GMC TO FIND OUT WHAT IS GOING ON AT YOUR DEALER SHIP. WE WILL NOT BE BACK AND WE ARE LETTING GMC KNOW WE WILL NEVER BUY ANOTHER OF THERE AUTOS.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

We acknowledge your review and are currently looking into the events you've detailed.

Overall Facilities 2

Customer Service 1

Buying Process N/A

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

My 2018 GMC Terrain

Reviewed by Bradley Joseph Hughes from Florida, SebringAugust 05, 2022

Alan Jay Chevrolet, put a new battery in my car and they were very quick and efficient!

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

We cannot thank you enough for this glowing review of our service center, Bradley Joseph Hughes! We know how valuable your time is and we aim to provide efficient and very quick service to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, Joel Timmons, Sales Manager joel.timmons@alanjay.com

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Alan Jay Chevrolet Buick GMC Cadillac

Alan Jay Automotive Network is Central Florida's new and used car dealer with all the major brands 6 award winning body shops and 10 factory authorized service centers. We will not be undersold and we put it in writing with our Price Match Guarantee. We honor any legitimate offer from any dealer in Florida! We have roughly 1000 new Ford Lincoln Toyota KIA Nissan Chevrolet Buick GMC Cadillac Chrysler Dodge and Ram vehicles. We have over 250 quality pre-owned vehicles(with at least a 30 day 2000 mile warranty included)at any given time and we stand behind every vehicle we sell. Call email or come in today! We Deliver!

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