2800 N Federal Hwy
Pompano Beach, FL 33064

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Sales: 754-224-3254

Used Cars: 754-224-3254

Hours Toggle

Sales Department

Sun 11:00am – 5:00pm
Mon 8:30am – 8:00pm
Tue 8:30am – 8:00pm
Wed 8:30am – 8:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of Sheehan Buick GMC

Overall Rating:

4.4 (out of 5)

93% recommend this dealer

445 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

2.0 (out of 5)

From a 5 to a 2

Reviewed by Russ Hutchings from Coral Springs, FLSeptember 11, 2023

I’ve been a customer of Sheehan for over30 years - since the pandemic, customer service at Sheehan has gone straight down hill. Three separate events in one week has lowered my rating of Sheehan from a 5 to a 2

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service 2

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Sheehan Buick GMC - Always exceeds EXCELLENCE !!!!

Reviewed by Elizabeth Hallford Ward from Fort Lauderdale, FloridaAugust 18, 2023

100% perfect in all aspects. Sheehan Buick GMC in Lighthouse Point never fails to exceed EXCELLENCE.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Disappointment

Reviewed by Mario Jimenez from Pompano Beach, FloridaAugust 06, 2023

Disappointment is an understatement. I spent too much money and your shop has not shown me the capacity to fix or guarantee closure to the problem. Been a client of GMC for 13 years, 2 Acadias, and I am disappointed with results and resolution provided. Took my car in for service, when i had the extended warranty they found no codes on the computer that showed an issue despiteme telling them. Took it in for an oil change and had small vibration on the engine. Asked them to check. They charged me $2300 and guaranteed that would solve the issue. Drove it out of the dealership and nothing. Came back and had to take them for a drive to feel the problem. They later came back with another $4000 estimate. Asked for credit on labor and all they gave me was 15% off. Spoke to service manager and GM and no resolution or follow up despite me offering to buy a 3rd car if they came through. I Will no longer be a GMC customer. Good bye.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service 3

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Sheehan Buick GMC

We've been in business since 1966 when Sherwood Sheehan moved from Buffalo NY . Over the years he & his son Tom have provided the community with quality products & service based on their strong work and family ethics. We have won GM's Dealer of the Year & Standards for Excellence Awards many many times over the past 43 years as Florida's #1 Buick - GMC dealer consistently year after year.We are proud of our Factory Certified service team our highly acclaimed Collision Center our extensive new and pre-owned inventories and of the outstanding reputation we have earned over the years. We provide on-the-spot guaranteed financing.

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