11500 E. Colonial Drive
Orlando, FL 32817

Get Directions

Sales: 407-540-9247

Used Cars: 407-540-9247

Hours Toggle

Sales Department

Sun 11:00am – 6:00pm
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 9:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 7:30am – 6:00pm

Reviews of Carl Black of Orlando Chevrolet, Buick, GMC

Overall Rating:

4.6 (out of 5)

93% recommend this dealer

1849 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Horrible experience Car still not fixed and charged me

Reviewed by Dodge2019$$December 18, 2025

Horrible experience Car still not fixed and charged me and told me was fixed and could not drive it 2 min without engine smoking!!!

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Terry the manager & Joshua Estrella Ripped me off and

Reviewed by Dodge2019$$December 18, 2025

Terry the manager & Joshua Estrella Ripped me off and scammed me out of my hard earned money. Worst experience I have ever had with taking a car to get fixed and it wasn’t fixed and ended up in way worse situation I came in with ! If u can’t fix it just say so instead of saying u can and it was fixed and it was not resolved, He had my car in the shop over a week and charged me over $1600 to fix my car for an ac coolant leak and he returned my car back to me stated it was fix as in not leaking coolant , he stated safe to drive and was engine was not smoking . In turn we drove the car 2 min to get gas , car was smoking from under the engine hood , totally out of engine coolant and is in now worse condition then we gave it them originally. Dealer said they test drove it .no issues I want a full refund on this asap Ya that didn’t Happen ! Total rip off I don’t trust this dealer ship to do anything to my cars again .

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Just got my Brand new GMC terrain 2026 elevation!

Reviewed by Sally from Thonotosassa FLDecember 08, 2025

Just got my Brand new GMC terrain 2026 elevation! I am so happy with my experience the sales rep was not only a military veteran, but a great person who didn’t rush the process or make me feel pressured which was so important to me. I had shopped around and wasn’t happy with the customer experiences I had encountered at other dealers in centrel Florida. Joshua Huertas has most defiantly made a returning customer out of this General Motors employee family, and we know who will be helping us purchase our next one. If you want to be treated like a person and not just a number please go see Joshua Huertas and don’t forget to say hello to the kind sales manager Hector who was very patient and understanding of this large purchase as my family is growing.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Carl Black of Orlando Chevrolet, Buick, GMC

We're proud to present our wide selection of qualitynew and used vehicles. Our inventory is updated daily and our friendly staff is ready to answer any questions you have. Our goal is for you to feel that buying a car is as much fun as driving one. Let us be your place for a new or pre-owned vehicle; Take advantage of some of the best deals around and remember Carl Black is the home of the Certified Pre-owned.
Carl Black of Orlando. Where Buying a car is Fun & Easy!

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top