3707 W Colonial Dr
Orlando, FL 32808

Get Directions

Sales: 877-879-8252

Used Cars: 888-834-2554

Hours Toggle

Sales Department

Sun 11:00am – 6:00pm
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 8:00pm

Reviews of AutoNation Chevrolet West Colonial

Overall Rating:

3.7 (out of 5)

83% recommend this dealer

1216 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Purchase a used vehicle here on November 28, 2025 .

Reviewed by 11221122cowJanuary 30, 2026

Purchase a used vehicle here on November 28, 2025 . The paperwork process wasn't done right. On December 30th the POLICE pulled me over because THE TAG on the vehicle and the registration didn't match I call them several times, and they always said that the person who was in charge of doing the paperwork was in a meeting or where no in . This people should give me the run around avoiding taking care of the BIG PROBLEM they caused. On January 2 , 2026 POLICE removed the Tags from the vehicle over night. When I woke up the car was with out tags. So still waiting on this dealership to resolve this problem I went in person 5 times they told me the same thing. The person in charge of doing the paperwork was wasn't available. Today is SATURDAY JANUARY 24 finally I got the Tags deliverd by FedEx after 2 months I purchased the vehicle. This totally unacceptable for a buyer had to go to this headache .I had to pay for uber to go back and forward to work for 3 weeks 120.00 per week times 3 for a total of $360.00 because this Dealership intelligence. DON'T BUY HERE SAVE YOURSELF A HEADACHE.

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

WHY 1 star?

Reviewed by mr-guyJanuary 29, 2026

WHY 1 star? Because they are dishonest for starters. They said that I needed new evaporator lines because they were clogged. Another corvette mechanic just blew the lines out. I needed the ac blend door fixed, they said it needed a system evacuation and recharge. I had checked the system with a gage before I took it to them. I canceled the work and when I got the car back they had completely drained my ac of refrigerant. They are a dishonest repair shop and DON'T use them.

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

Hi, thank you for bringing this matter to our attention. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (407) 680-0751 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Santiago was extremely helpful and offered solutions i

Reviewed by andrewstcbrownJanuary 19, 2026

Santiago was extremely helpful and offered solutions i had not previously considered. He ensured I was matched with the right vehicle, making the entire process seamless. I am very pleased with how welcoming and friendly the overall purchase experience was. I would confidently recommend Santiago and AutoNation to anyone.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About AutoNation Chevrolet West Colonial

We make it easy - we'll buy your car with a check that you can deposit the same day our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that's easy. Schedule an appointment today!

*Money-Back Guarantee is valid for 5 days or 250 miles whichever comes first. See store for complete guarantee warranty and service contract details.

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top