Tropical Chevrolet in Miami including address, phone, dealer reviews, directions, a map, inventory and more

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8880 Biscayne Blvd
Miami, FL 33138

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Hours Toggle

Sales Department

Sun 11:00am – 6:00pm
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 9:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of Tropical Chevrolet

Overall Rating:

4.7 (out of 5)

94% recommend this dealer

295 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

AVOID LIKE THE PLAGUE!

Reviewed by Don Aulbert from Wright City, MissouriOctober 29, 2021

THIS DEALERSHIP IS A HORRIBLE! MOISES WAS A LIAR, AND JORGE, HIS SERVICE MANAGER COULD CARE LESS ABOUT THE CUSTOMER OR THE CUSTOMERS SAFETY. THEY SOLD ME A CAR WITH CORDS ON THE TIRES AND NO BRAKES, WHILE TELLING ME THAT IT WAS INSPECTED AND SAFE FOR ME TO DRIVE HOME 1,200 MILES. THEN THEY DO NOT RETURN CALLS OR TEXTS.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Our team has acknowledged this review.

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Avoid this place

Reviewed by Poalivas from Fort Lauderdale FLSeptember 30, 2021

Do not waste your time with this place. They advertise their car online at a certain price but you will never get this price. Range Rover was $45.000 online but once sitting to négociateur the prices it went up to $54.000. I am ok to pay taxes, tags and even garage fee (over $900..lol) but the Tropical Chevrolet insurance for $3,200?.? xxxx no! They forces you to get it. No option to remove it. The guy went down to $51000 , I made an offer at 49,000 he came back with best price now is $52,000!?!? I went home and the following day decided to call the manager for used car…after wasting my time for over an hour he came back with his best price at $53,750… Those guy are so unprofessional … A complain was file to BBB …those people should not be in business….

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

We acknowledge your review and are currently looking into the events you’ve detailed.

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

AVOID AT ALL CAUSE

Reviewed by Juan Gomez from Miami August 13, 2021

It certainly can easily be classify as one of the worst buying experience in my life. Their lack of customer service is an understatement and the rudeness/ aggressive behavior of their staff make you feel unwelcome as a potential buyer. . False advertisement and fraudulent pricing it’s just their “business as usual”. Don’t you ever spend anytime even contemplating the idea of buying a vehicle here.Their misleading official advertisement has lead me to visit their location multiple times, even with confirmation of pricing ( attached a photo ) at the time of settling the transaction, they have shamelessly bump up the price by several thousands vs their listing pricing claiming they can do so due to their “fine print”. AVOID AT ALL CAUSE - NOT WORTH YOUR TIME

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

Juan, we are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Sincerely, The Tropical Chevrolet Team, (305) 754-7551

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

About Tropical Chevrolet

We at Tropical Chevrolet in Miami Shores FL would like to thank you for visiting our page on Cars.com and considering us for the purchase of your next new Chevy or used vehicle. It is our goal here at our Miami Chevrolet dealership to provide you with an excellent Chevy purchase and ownership experience.

We take pride in being able to service your current Chevrolet model here at our state of the art Tropical Chevrolet Service Department. You can also purchase Chevy parts here at our Chevy dealer serving Miami Miami Beach Doral Coral Gables Hollywood Ft. Lauderdale and all surrounding areas.

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