23350 US Hwy 27
Lake Wales, FL 33859
Sales: 863-692-7203
Used Cars: 863-869-2787
Sales Department
| Sun | Closed |
| Mon | 8:30am – 7:00pm |
| Tue | 8:30am – 7:00pm |
| Wed | 8:30am – 7:00pm |
| Thu | 8:30am – 7:00pm |
| Fri | 8:30am – 7:00pm |
| Sat | 9:00am – 6:00pm |
Service Department
| Sun | Closed |
| Mon | 7:30am – 5:30pm |
| Tue | 7:30am – 5:30pm |
| Wed | 7:30am – 5:30pm |
| Thu | 7:30am – 5:30pm |
| Fri | 7:30am – 5:30pm |
| Sat | 8:00am – 2:00pm |
See all dealerships near Lake Wales, FL that carry Chevrolet
Overall Rating:
3.5 (out of 5)
76% recommend this dealer
103 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
For the service department.
For the service department. I would stear clear of the shop for repairs, the lack of skill or the ability to actually repair a vechile in the dealership is crazy they still are able to operate. General motors should be looking into what they are doing here
Dealer Response
Hi, we are sorry to hear about your frustration with your recent service visit. We understand how concerning it feels when a repair does not meet your expectations, and we appreciate you taking the time to share this feedback. We would really like the opportunity to learn more about your experience and review the details with you. Please contact us at 772-320-5359 so we can continue the conversation and better understand your concerns.
Maximum rating = 5
Was a great experience, only 1 complaint, not fully great
Was a great experience, only 1 complaint, not fully great with communication for description of vehicle after asking detail of the vehicle. Everyone we dealt with was great
Dealer Response
Mark, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Maximum rating = 5
⚠️ BEWARE OF THIS DEALERSHIP ⚠️ I purchased a Cadillac
⚠️ BEWARE OF THIS DEALERSHIP ⚠️ I purchased a Cadillac Escalade from Dyer Chevrolet Lake Wales on April 15, 2025. On August 20, 2025, the police came to my home and seized the vehicle because it turned out to be stolen, with a swept VIN. The dealership admitted responsibility and, in writing, promised me: • To cancel the loan and reimburse all my payments, insurance, fees, taxes, and costs. • To provide me with a replacement Escalade at no cost. What actually happened? They broke every promise. • Missed their own deadlines. • Tried to lowball me with partial offers. • Twisted the word “replacement” into forcing me into a new loan. • Blocked me on two different Facebook accounts to hide the truth. • Then went silent. All I’m asking is what’s fair under Florida consumer law: full reimbursement of everything I paid and the replacement Escalade I was promised.
Dealer Response
We’re very sorry for the difficult situation this customer experienced. The vehicle in question was vetted by multiple sources, including the lender, as a clean vehicle with a proper VIN. We had no knowledge at the time of sale that the vehicle’s multiple VINs were fabricated and that it was a stolen vehicle. Credit goes to law enforcement for figuring this out and handling the situation in a professional manner. As soon as we were made aware, we took immediate steps to make it right for the customer. We offered a full refund, paid off the loan, and refunded all dealer expenses and fees. We also offered the customer a discount toward a replacement vehicle. Unfortunately, the customer declined these offers and instead demanded that we provide him with a replacement vehicle for free, at no cost at all, which was never promised or offered and is unreasonable. At Dyer Chevy, we take pride in operating with honesty, transparency, and integrity. While rare, unexpected situations can occur in the automotive industry, and our priority is always to act quickly and fairly for our customers. We remain committed to helping our community with their automotive needs and appreciate the trust so many families continue to place in us.
Maximum rating = 5
At Dyer Chevrolet you'll always be greeted with a smile and warm welcome. Our team is trained to help guide you through the car buying process by establishing your wants needs and budget. Then their extensive product knowledge helps find the best car for you. With every purchase Dyer Chevrolet takes a portion of the proceeds to award one lucky non-profit organization per month. We take great care in choosing our recipients such as Youth Soccer Kids Pack and Bock Academy that will be able to use the funds to benefit our local community. Come out to Dyer Chevrolet on HWY 27 and be treated like family.
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