Dyer Chevrolet in Lake Wales including address, phone, dealer reviews, directions, a map, inventory and more

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21500 US-27
Lake Wales, FL 33859

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Sales: 863-877-1433

Used Cars: 863-695-3424

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 7:00pm
Tue 8:30am – 7:00pm
Wed 8:30am – 7:00pm
Thu 8:30am – 7:00pm
Fri 8:30am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 8:00am – 2:00pm

Reviews of Dyer Chevrolet

Overall Rating:

3.4 (out of 5)

64% recommend this dealer

25 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Excellent service!

Reviewed by Jason F from Winter Haven, FL September 20, 2021

Painless process in buying my truck at Dyer. The service you get here is dying out at other dealerships. I had a fantastic salesman, Luke, that met every need with the whole process and checked how things were after the sale the next day. The whole process, including test drive was about an hour. Financing was was breeze. I don't plan on going to another dealership for my next vehicle, and hopefully the salesman will still be there that sold me the truck. Thanks!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Hi there, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

1.0 (out of 5)

Deceptive and Deceiving Workmanship and Service

Reviewed by Lewis from Severn MDAugust 20, 2021

On June 25, 2021 my wife and I were visiting Florida from Maryland. We took her car to Dyer Chevrolet in Lake Wales Fla because of screeching sounds. Dyer Chevy claimed we need brakes shoes and rotors turned. We had the work done expecting that the issue was resolved. Upon returning back to Maryland 3 days later, started having issues with the brakes again and took it back to our dealership that normally works on the car. They informed us after their inspection that we needed Brake Fluid because the brake fluid was contaminated and they had to bled the brake fluid. They stated that the rear brakes were put on car with no sort of lubrication and they had to remove and lubricate the brakes. This is what should have been done at Dryer Chevrolet. Needless to say, we ended up paying Dryer $497 and then pay our dealer, $502 to correct the issue that Dryer Chevrolet failed to do. Needless to say, we thought DYER being a Chevrolet dealership would aspire to the same kind of craftmanship, professionalism and quality work that has been a trade mark of Chevrolet for over a century. Yes, we reached out to Dryer Management, particular, Service Mgr and General Mgr and left messages for both and sent emails via our conversation with the Service Mgr as well as copy of expediture we had to dispense to our dealer for shoddy work Dryer Chevrolet performed. To our shock and disappointed, we did not hear back from management as promised by the Service Manager. I normally don't write reviews but because of the disrespectful treatment and disregard towards addressing our issue compelled us to write this review. Beware, when taking your vehicle to Dryer Chevrolet. What may look appealing on the outside is vastly different on the inside when it comes to service.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

2015 Impala

Reviewed by Raymond Hodder from 200 Furman Rd Macedon N.YJune 03, 2021

I had brake work done on my 2015 Impala after lest than 10,000 miles I had to have new brakes put on the car . I have tried several times to contact Dyers Chevrolet but the Service manager will not return my calls . I had this work done in Lake wales FL. and I am now in New York State so it was impossible to drive this car back to Fl. to get the car fixed . I certainly would not recommend this dealer for any service. They have no respect for the costumer

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair 1

Maximum rating = 5

About Dyer Chevrolet

At Dyer Chevrolet you'll always be greeted with a smile and warm welcome. Our team is trained to help guide you through the car buying process by establishing your wants needs and budget. Then their extensive product knowledge helps find the best car for you. With every purchase Dyer Chevrolet takes a portion of the proceeds to award one lucky non-profit organization per month. We take great care in choosing our recipients such as Youth Soccer Kids Pack and Bock Academy that will be able to use the funds to benefit our local community. Come out to Dyer Chevrolet on HWY 27 and be treated like family.

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