Dyer Chevrolet

One of Dyer Chevrolet Lake Wales’ own employees — Omar Torres — has been using his personal Google profile to manipulate reviews. His account publicly posted a 5-star review praising this dealership, which is already inappropriate because employees should not pose as customers. But what’s worse is that the same employee, from the same Google account, also posted a false 1-star review attacking my company — even though he has never done any business with me, never hired my services, and has no personal or professional connection to my work. This was clearly retaliation because I left an honest review about my experience with Dyer. When people in the community exposed this publicly, the negative review he made about my company suddenly disappeared. Shortly after, Google removed more than 80 reviews from Dyer’s page, which tells you how much questionable activity must have been going on. No professional dealership should allow employees to: • Leave fake 5-star reviews pretending to be customers • Attack customers’ companies from personal accounts • Manipulate their rating by posting and deleting reviews If this is how the dealership handles criticism — allowing an employee to retaliate against customers online — it raises serious concerns about integrity, transparency, and respect for the people who spend their hard-earned money here. Customers should be aware of this behavior before doing business with Dyer Chevrolet Lake Wales.

For the service department. I would stear clear of the shop for repairs, the lack of skill or the ability to actually repair a vechile in the dealership is crazy they still are able to operate. General motors should be looking into what they are doing here

Consumer Warning – Dyer Auto Group (Lake Wales, Vero Beach, Fort Pierce) If you value honesty and integrity, please read before buying from any Dyer dealership. I purchased a Cadillac Escalade from Dyer Chevrolet Lake Wales earlier this year. Four months later, law enforcement arrived at my home and seized the vehicle, confirming it was a stolen SUV with a fraudulent VIN. When this happened, the General Manager personally promised in writing a complete reversal of the deal and a replacement Escalade of equal or better value, with no additional cost out of my pocket. His exact words were: “Yes, sir.” But once the pressure cooled, the dealership backtracked, changed their story, and refused to honor their commitment. They also claimed they “helped me with financing,” which is completely false — I went there with a Capital One pre-approval, and they simply ran multiple credit pulls anyway. After the incident, they mailed me a $1,000 check, calling that a “refund.” Meanwhile, I had already paid over $6,500 toward the loan on a car that was never legally mine. According to Florida law, once a dealer sells a stolen vehicle, it’s their obligation to make the customer whole — not minimize liability with excuses. I have forwarded all communications and written proof to the Florida DMV’s Division of Motor Vehicles. The case has been officially assigned to a Senior Compliance Analyst in Tallahassee, meaning the investigation is now active at the state level. If you look up Dyer Auto Group online — Lake Wales, Vero Beach, Fort Pierce, and Dyer Marine — you’ll see a pattern of dishonest behavior and broken promises. I’m sharing this to protect other consumers from the same experience. 🚫 Avoid Dyer Auto Group. Their “integrity and transparency” slogan is nothing but a sales line. 📄 All evidence, texts, and communications have been submitted to regulators. — Alexandre dos Santos