George Moore Chevrolet in Jacksonville including address, phone, dealer reviews, directions, a map, inventory and more

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10979 Atlantic Blvd
Jacksonville, FL 32225

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Reviews of George Moore Chevrolet

Overall Rating:

4.7 (out of 5)

94% recommend this dealer

145 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Great Service!

Reviewed by Devin R. from Jacksonville, FLOctober 26, 2021

I brought my car in for it's 100,000 mile tune-up. My service advisor, Mike, got me scheduled quickly and helped me figure out everything that needed to be done to ensure my car will be running smoothly for years to come. Drop-off was fast and easy. They identified some issues with my brakes as well, contacted me before proceeding, and were still able to get them fixed up and get my car back to me before the quoted pick-up time. My vehicle is stopping on a dime now! I never would have known the brakes needed work if the service department had not done their due diligence. It's made a huge difference. Excellent, fast, friendly customer service! I will definitely be bringing in my other vehicles soon!

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Thanks for highlighting some of our staff who helped make this such a great experience! We hope to be of service to you again in the future. Best wishes, George Moore Chevrolet, INC.

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Thanks

Reviewed by Shaimaa Algabah from Jax, FloridaJune 25, 2021

Thank you Kevin for the great service you have provided me with my car.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Thanks for highlighting some of our staff who helped make this such a great experience! Please don't hesitate to reach out to us if there's anything more we can do!

Overall Facilities 5

Customer Service 5

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

1.0 (out of 5)

worst experience

Reviewed by cb from jacksonville flMay 08, 2021

Had the worst customer service experience in my life. Bought a brand new 2021 Chevy trailblazer and paid for aftermarket upgrades. George Moore did not complete the requested upgrades and refused to return my monies. Instead they kept half of the monies stating that other half of the monies would be used for upgrades that came on the car at the time I purchased it; but this was not discussed at the signing, only revealed after I paid the subsequent monies for the additional upgrades. Subsequently ended buying another vehicle, but this time dealt with GARBER CHEVY - the difference in service was astounding!!!!!!! will never deal with George Moore again!!!!!!! In my personal opinion they stole from me.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Hello, we regret to hear that your experience with us was not a more positive one. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (877) 454-1816. We look forward to hearing from you.

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

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