Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi

The services was very well, and organized from the salesman (Redy Vazquez) very professional and easy to understand about what we needed. Also the manager and financial (Christ), they were very professional and honest. Thanks to them for my purchase of ours new Mitsubishi Outlander 2025.

I want to comment on the great service of Mr. Armando Escudero, who is my service advisor at Miami Lakes Auto Mall. He was waiting for me because I had a prior appointment, he attended to me quickly, and my car was ready in about 30 minutes. He is a very professional and attentive person. I also want to include the service guys, thanks.

This dealership uses predatory pricing tactics to lure customers in with attractive online prices that do not reflect the real cost of the vehicle. I inquired about a used vehicle listed at $24,491. Based on normal tax, title, and a standard dealer fee, the out-the-door price should have been in the high $27k range. Instead, pricing steadily crept toward $30,000 through vague explanations, shifting numbers, and add-ons that were not disclosed upfront. From the very beginning, I clearly requested that the vehicle be Mitsubishi Certified Pre-Owned, which was repeatedly acknowledged. Only later did they admit that their quoted out-the-door pricing did not actually include CPO, and that certification would cost an additional $1,295. This felt intentionally misleading. Throughout the process, pricing was never clearly committed to in writing. I was repeatedly told that my “presence in person” would give the salesperson leverage with management, a tactic clearly designed to get buyers into the showroom before revealing the true numbers. After reading other reviews, it’s clear this is not an isolated experience, but a consistent pattern of bait pricing, vagueness, and pressure tactics. If you value transparency and honest pricing, I strongly recommend shopping elsewhere.