Grieco Chevrolet of Lauderhill

I had one of the worst experiences of my life with Chevrolet Graico Lauderhill. I purchased two vehicles on Nov 8th — a 2026 Silverado (new) and a 2025 Traverse that was presented as “new” with only 5,600 miles because it was “only driven by the store manager.” Later I found out it was actually sold as a used vehicle. Within one week, the Traverse showed serious problems: * right rear light failure * Reduced Acceleration warning * severe overheating * coolant completely empty * radiator burst, leaving me stranded on the road I had to leave the car on the shoulder and walk 20 minutes to a gas station. OnStar covered only $50 of the tow, and I had to pay the rest of the Lift ride. The dealership’s support was extremely disappointing. François from service was rude and dismissive, and we were denied a rental car in the same category as our 7-seater Traverse — even though we have two kids and two elderly parents at home. They forced us into a small GMC Terrain. The car stayed in repair from Nov 17–22, causing $560 in lost work, plus huge inconvenience for my family. Management, including Tamer, treated us with disrespect and no accountability. They also tried to increase my monthly payment from $799 to $840 until I threatened to return the car. A “new” car with less than 300 miles after purchase should not have a burst radiator, electrical issues, or overheating. I do NOT recommend Chevrolet Graico Lauderhill. I deeply regret leaving Toyota for Chevrolet. I am proceeding with legal action to prevent others from going through the same experience

I had the best experience with RAFAEL OLIVEIRA from Grieco Chevrolet Lauderhill. He help get a car the same night I went to the dealership I?m so grateful for him because it was a really stressful day and he make a better for me. So thank you Rafael.

I took my car to them for repair on Feb 13 2025 for repairs. TODAY IS SEPT 13 2025 and they STILL HAVE MY CAR UN-REPAIRED. I like to think I am a reasonable and understanding individual but when you’re calling for 5 months, no response what should my next move be. I’ve shown up physically to the location 3 separate times to the same story of the one service tech handling my repair IS NOT THERE. I was told he was on vacation and when he returns he will contact me. In May of 2025 I get a follow up call from Miguel to say he’s returned from vacation and that he is working on my vehicle issues. Now all I get is his voicemail and no callbacks. It’s frustrating as an Uber eats/door dash delivery driver that my entire life has come to a screeching halt because of this. What is a customer to do when they won’t even acknowledge you?