Starling Chevrolet Cadillac DeLand in Deland including address, phone, dealer reviews, directions, a map, inventory and more

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2800 S Woodland Blvd
Deland, FL 32720

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 8:00am – 5:30pm
Tue 8:00am – 5:30pm
Wed 8:00am – 5:30pm
Thu 8:00am – 5:30pm
Fri 8:00am – 5:30pm
Sat 8:00am – 4:00pm

Reviews of Starling Chevrolet Cadillac DeLand

Overall Rating:

4.3 (out of 5)

81% recommend this dealer

295 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

It was mostly my fault.

Reviewed by jameschris35June 13, 2022

It was mostly my fault. Went in hungry and tired. They didn’t take my trade value off of financed price so I ended up paying taxes on that. Had a tag to transfer but they sold me a new one anyway. Had a flat tire due to a roofing nail before I test drove. They put air in the tire for the test drive, when I got home the next morning the tire was flat and still had the nail in it. Definitely didn’t have my interest on there list. Worst dealership I’ve ever been to!

  • Does not recommend this dealer
  • Shopped for a used car

Dealer Response

We appreciate your review. There are some questions so if you could reach out to (386) 734-2661 and ask for one of the managers we would like to get more information and work toward a resolution. Thank you.

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 3

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Fraudulent, shady dealership Due to JC the GM

Reviewed by Prof Pride from Winter Park, FLMay 25, 2022

Note: I only collect yes to buying a car here as a technicality, because technically I didn’t. But the fraudulently submitted contract suggest that I did. Update: I spoke to JC, the gen manager, and he basically cussed me out and said I was a xxxxing nightmare. He said there is no way they would back out of the loan and he abruptly hung up on me The FL General Attorney’s office called me this morning and we discussed how to proceed with the case and filing charges. The Saga I attempted to purchase a vehicle from Starling Chevrolet Deland. The finance man, Christian, insisted I sign a contract that day and assigned it to Wells Fargo, he said they agreed to finance. I wanted to wait and go through my credit union, but he would not agree to that.so, I signed the contract and took the car. Two weeks later I had not heard anything, so I contacted WF and they have never heard of me. They said he never submitted my information to them. I contacted Christian and he said WF fell through because I couldn’t figure out my income. I had already received a check to REfinance from Navy Federal credit Union but it was unusable because Wells Fargo didn’t finance. So he asked if I could finance through NFCU. It took several days because they had to cancel the refinance loan before they can submit a new loan request. He sent me a new contract to sign because it was a new financer. I asked him if it was really necessary and he said yes that you have to sign a new contract if changing financer. NFCU did not work out. >>>Finance guy then asked me if he could send me a new contract for GM because they agreed to finance but at 14% not 7% like NFCU. >>>I said NO absolutely not I’m returning the car. I am not signing a contract, I do not want this vehicle, it’s been too much chaos. He asked if he could send a driver to bring the contract. I said no you can send a driver to pick up the car. I have all this in writing/texts. I never heard from them again. About a week later (a week ago) I got a notice from my Equifax app saying a new line of credit had been opened in my name. I looked and it was an auto loan through Starling Chevrolet Deland! But I NEVER SIGNED A CONTRACT. >>>Later found out JC took the deal away from finance man and did it himself, You are so desperate to make a sale, Especially one that was so overpriced and complete price gouging, that he was willing to go to document and ruin my financial life… Just to make a bit of money. <<<<> I’ve spoken to GM Financial several times and they have opened a fraud investigation because they said he fraudulently submitted the contract. He crossed out Wells Fargo and wrote GM above it. Apparently, he also increased my income to make it look like I made more money so that they would approve the loan. I also lost one of my jobs during this time frame so my income is only half of what he submitted to GM, so that was fraudulent as well. And the loan is for about $2000 higher than the amount we agreed on. According to 5 attorneys I have spoken to and GM Financial, The dealer needs to back out of the loan since it is fraud. However, I won’t go in alone to return the car and insist they back out because the environment is full of toxic masculinity, all men and they all yell. If I go in as a single woman, they will spin everything and make me think I’m wrong and crazy. ———- To reiterate and sum up: Starling Deland forged a contract and opened an auto loan with GM for $23,000 in my name without my permission and without my knowledge. It was dated 4/4 even though it was 5/10. During that interval I lost one of my jobs which cut my income in half. So the information he submitted to GM was false. Had they confirmed with me, they would have known this. But no one would take my calls. To this day at the dealership has never told me that they opened a loan in my name.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Prof Pride, thank you for the response and we're happy we came to a resolution.

Overall Facilities 3

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

THEY DON`T GIVE BACK THE EXT WARRANTY MONEY

Reviewed by CARLOS VILLAMIL from WINTER GARDENFebruary 17, 2022

Please do not purchase extended warranties at this dealer. The financier Sammy behaves very well at the time of selling these guarantees, at the time of canceling them he does everything possible not to return the money, invents excuses that the papers did not arrive. It`s a good dealer but the financier tries to play and not cancel the guarantees. The problem is that the general manager JC knows this and does nothing for this.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Hi, it is disappointing for us to hear that your experience was anything less than great. We would like the opportunity to address your concerns. Please reach out to us directly at (386) 624-0559 when you have a chance. Thank you, and we look forward to hearing from you.

Overall Facilities 4

Customer Service 1

Buying Process 4

Quality of Repair 3

Maximum rating = 5

About Starling Chevrolet Cadillac DeLand

If you are searching for that red hot new or used car dealer in central Florida then Starling has the answer. We have one of the best selections of new and pre-owned Chevrolet cars trucks and SUV?s in Central Florida. Our dealer is a short drive from anywhere in central Florida. We take pride in our dealership the products we sell and the vehicle you drive. We are pleased to present our wide selection of quality competitively priced new and used vehicles.

We're confident that you'll find the perfect vehicle at the best price at our dealership.

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