Plattner's Arcadia Chevrolet Buick in Arcadia including address, phone, dealer reviews, directions, a map, inventory and more

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210 S Brevard Ave
Arcadia, FL 34266

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Reviews of Plattner's Arcadia Chevrolet Buick

Overall Rating:

3.2 (out of 5)

55% recommend this dealer

56 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

FRAUD! AVOID SPENDING $10,000 OVER ADVERTISED

Reviewed by Narcisso88 from Fort MyersNovember 02, 2021

DO NOT BUY HERE! Drove an hour here after being told the financing had already been set up and all I had to do was show up and sign paperwork and drive away. Illegal practices, against the fair trade act telling you that the "plattner package" fee of $3,000" is "mandatory and they cannot remove it" upon being told that is illegal to add on a fee like that outside the advertised price, the response was ," every dealership is doing it" and again I reminded him it's against the law, to which he said," everyone is doing it ". Buy elsewhere these are some shady car salesmen, and will hide scams inside the contract as well as ask for far more money than was advertised or agreed upon. They adverrise low prices on Kelly blue book however those prices are a lie. It's just so they show up at the top of the good deal list.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

We appreciate you taking the time to share your experience with our dealership. We would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you! Your Arcadia Chevrolet Customer Care Team 863-494-3838

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

4.0 (out of 5)

Very Satisfied Customer

Reviewed by Phillip Scott from Lake SuzyJune 12, 2021

William my Sales Rep did a great friendly, and proffessional job in putting the deal together along with the Sales Mgr. This is my second purchase from Plattner's and I went back because of the friendly, professional treatment and the deal I was able to get on my first purchase. They didn't disappoint me. I feel I got a great fair deal. Thank you Plantter's!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Your Arcadia Chevrolet Customer Care Team 863-494-3838

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

new carbuyer

Reviewed by new car buyer from north port flApril 14, 2021

nothing but slimy bait and switch. I was ready to purchase based on the price on their website. after sending inquiry as to out the door price (expecting sales tax, tag transfer, etc.). was told you have to purchase a 3000 protection package ( it was defended by "that is on every car we sell". If it's on every car, why isnt it on the web site? deceitful slime! And a tag transfer was 1500.every other dealership is 150 to 250. when i asked for these details in writing, i was told..... we have a policy against putting quotes in writing. Dont waste your time?

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

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