i.g. Burton Chevrolet of Seaford in Seaford including address, phone, dealer reviews, directions, a map, inventory and more

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24799 Sussex Hwy
Seaford, DE 19973

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 7:00pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat Closed

Reviews of i.g. Burton Chevrolet of Seaford

Overall Rating:

4.6 (out of 5)

93% recommend this dealer

27 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

2018 Equinox Service

Reviewed by Mary Ann Swift from Seaford, DEJanuary 08, 2021

Kevin was very courteous and great at keeping me up to date with the status of my repair.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. The ig Burton Chevrolet of Seaford Team

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

1.0 (out of 5)

Totally jerked around by these guys.

Reviewed by Tony T. from Woodbury, NJJune 09, 2020

Never jerked around like I was by these guys after many years of buying and financing cars and trucks. I was looking for a used car and found one online at this dealership. They were advertising that you could get the deal started online since we were in the middle of the Covid pandemic lockdown and I live in New Jersey. I wanted to be upfront regarding my situation, so I explained in my first email that I was a senior citizen living on a fixed income and that my credit was not perfect. I even included my annual income and my FICO score in that email. The salesman assured me that he could get me approved for a loan with an acceptable rate, so I sent in the credit application. He came back with a 36 mo. deal. In an attempt to get the payments a little lower, we went back and forth a few days over email. After exactly four days I said that I would just take the original 36 mo. deal. The salesman responded that the approval had been withdrawn and they had another buyer anyway. When I complained, he said the approval was still good but the terms had changed which made the payments way out of reach. Now my credit score has dropped 9 points and I have no car. What a way to run a dealership. My advice is to be very careful when dealing with these guys.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

Thank you for alerting us to this issue, Tony. Our top priority is delivering 100% customer satisfaction and it's concerning to hear you feel your experience does not reflect that. I would really appreciate the chance to speak with you regarding this matter. Please contact us directly at your earliest convenience. We look forward to speaking with you and regaining your trust in our business. Sincerely, The ig Burton Chevrolet of Seaford Team

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Worst car buying experience ever

Reviewed by GREGG KEMP from Secretary , MarylandFebruary 20, 2020

Worst car buying experience ever........................

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Thank you for taking the time to write us a review. Learning from every experience helps us provide you the very best in service. We would like the opportunity to talk to you more about the events that transpired. Please contact us directly so we can work on this together. Best, The ig Burton Chevrolet of Seaford Team

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

About i.g. Burton Chevrolet of Seaford

We're a Chevrolet dealer located in Seaford Delaware and we pride ourselves on our heritage of outstanding customer service and easy and pressure-free buying experience.

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