174 N DuPont Hwy
New Castle, DE 19720

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Sales: 877-214-3580

Used Cars: 877-461-0034

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:30am – 4:00pm

Reviews of Nucar Chevrolet of New Castle

Overall Rating:

4.5 (out of 5)

91% recommend this dealer

1152 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Brandon Filipponi Assistant Service Manager was great .

Reviewed by daddymac4realFebruary 10, 2026

Brandon Filipponi Assistant Service Manager was great . Kept me up to date on everything . Thank him for me .

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

They are very friendly and provide great service.

Reviewed by pdunn125February 09, 2026

They are very friendly and provide great service. Melissa Ward is the best. I'll always return.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for the kind words! We’re so glad to hear Melissa took great care of you. We truly appreciate your loyalty and look forward to seeing you again!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

2.0 (out of 5)

In general, care of me and my truck has been good at

Reviewed by JDPFebruary 08, 2026

In general, care of me and my truck has been good at NuCar. This time, however, they forgot to do a requested service (oil change) in addition to the primary reason for service and were somewhat disorganized when I came to pick up the car (the whole office had trouble finding my key and my paperwork). More problematicly, after driving about 20 miles the car dumped coolant because a hose was not clamped at service necessitating it being flatbedded back. It was addressed quickly and free of charge but was nonetheless very inconvenient - unable to do what I wanted the day I picked up the vehicle, about 2 hours to wait for the tow and get to NuCar and then had to go back to get it once the second service was done.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for sharing your experience with us. We appreciate your feedback regarding the service on your truck at Nucar Chevrolet of New Castle. While we’re glad the coolant issue was addressed quickly, we understand the inconvenience it caused you. We take your concerns seriously. Please feel free to reach out to us directly so we can discuss your concerns further. Thank you for your understanding, and we hope to serve you better in the future.

Overall Experience 2

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Nucar Chevrolet of New Castle

Nucar Chevrolet is your premier Chevrolet dealer in New Castle. Here at Nucar Chevrolet we strive to make your experience stress free and pressure free. We have been serving your community for over 50 years so we understand you deserve customer service that is second to none.

We provide quality new and used cars trucks Crossovers and SUVs as well as certified vehicles at outstanding prices that will save you money.

If you aren't in the market for a new or used car we have excellent service, parts, detail and collision departments to help you maintain your current vehicle.

Stop by, call or email us today!

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