Nucar Chevrolet in New Castle including address, phone, dealer reviews, directions, a map, inventory and more

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174 N DuPont Hwy
New Castle, DE 19720

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Sales: 877-214-3580

Used Cars: 877-461-0034

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:30am – 4:00pm

Reviews of Nucar Chevrolet

Overall Rating:

4.7 (out of 5)

95% recommend this dealer

580 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Do not use this company for service or sales. I purchased...

Reviewed by Lainlow20October 15, 2021

Do not use this company for service or sales. I purchased a vehicle from Larry Campbell. I will make this short. My truck had paint damage when I went to pick it up. It took three time to the dealership to have it fixed. I then had an issue with my headlight housing and the dealership refused to fix it and blame me for the issue. (Larry Campbell). told me it was my fault amd I don’t know why I didn’t understand when I would take there BS. you stand up to them they get mad and refuse to correct any issues. Mind you this is all in 2 weeks of owning a truck. This company will not fix any issues after they sell you a vehicle even if you have a warranty. Sales and service manager are not trust worthy in no way. Buyers beware. I had to go to another dealership to have my headlight fixed though the warranty.

  • Does not recommend this dealer
  • Shopped for a new car

Dealer Response

We appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. We would appreciate the opportunity to discuss your time spent with us. Please contact us at your earliest convenience so we can work together at resolving this. - The Nucar Chevrolet Team

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Best Customer Service in a long Time.

Reviewed by Donna Hall from Claymont, deSeptember 17, 2021

Bought a truck yesterday as a surprise for my Husband. RYAN,KEN,AND TOM made this experience so fun and exciting and easy. NEEDLESS to say I would recommend nucar chevy dealership to everone.Thanks Guys Hubby is thrilled with his new truck.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! - The Nucar Chevrolet Team

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

In today's society people are more inclined to voice...

Reviewed by joann.s.summeyApril 23, 2021

In today's society people are more inclined to voice their dissatisfaction with the customer service received than to applaud exceptional service. However ,I would be remiss if i did not take the time to acknowledge a few members on your team. I had the pleasure of interacting with Sales Rep Tony Catalano , Sales Manager Brian Ferrell, and Robert J. Wolfe "Wolfey". All of whom are truly assets to your organization and an amazing representation of providing quality customer service. Each of these gentlemen were knowledgeable, displayed a willing to assist, and were extremely patient with me. They made my interactions with your company very pleasurable. Because of my experience not only will I continue patronizing your business but will recommend it to family and friends. Again, thank you for treating me like a valued customer.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! - The Nucar Chevrolet Team

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Nucar Chevrolet

Nucar Chevrolet is your premier Chevrolet dealer in New Castle. Here at Nucar Chevrolet we strive to make your experience stress free and pressure free. We have been serving your community for over 35 years so we understand you deserve customer service that is second to none.

We provide quality new and used cars trucks Crossovers and SUVs as well as certified vehicles at outstanding prices that will save you money.

If you aren't in the market for a new or used car we have excellent service parts detail and collision departments to help you maintain your current vehicle.

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