2065 E Main St
Torrington, CT 06790

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Sales: 877-614-4075

Used Cars: 866-725-9636

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 7:00pm
Tue 8:30am – 7:00pm
Wed 8:30am – 7:00pm
Thu 8:30am – 7:00pm
Fri 8:30am – 6:00pm
Sat 8:30am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 5:00pm
Tue 7:30am – 5:00pm
Wed 7:30am – 5:00pm
Thu 7:30am – 5:00pm
Fri 7:30am – 5:00pm
Sat 8:00am – 1:00pm

Reviews of Northwest Hills

Overall Rating:

4.9 (out of 5)

97% recommend this dealer

740 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

After a two-year car search, my husband and I were lucky

Reviewed by VSDNovember 14, 2025

After a two-year car search, my husband and I were lucky to have crossed paths with Phil at Northwest Hill GMC. Were it not for Phil, I would be spending another year car shopping. I am so grateful to him for providing us with the kind of service we needed to feel comfortable in making such a large purchase. Phil went over and above, even delivering our new vehicle! Phil's patience, knowledge, and commitment to our search made gave us the confidence we needed to finally by the right vehicle. As a woman, I have often been "dismissed" by salesmen during the car-buying process. I will and have walked away from dealerships if disrespected. Phil is not that guy. Going forward, I will recommend Phil to anyone and everyone especially women. If you are looking for a vehicle...do yourself a favor and reach out to Phil, it will save you a lot of time and angst.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

It was a overall good experience considering I wasted

Reviewed by Michael from Plainville November 02, 2025

It was a overall good experience considering I wasted three months of wasted time with another dealership.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

4.0 (out of 5)

I bought a used 2015 ford focus.

Reviewed by kaylee2198October 25, 2025

I bought a used 2015 ford focus. The dealership listened to my concerns and fixed before our purchase. They also covered an issue discovered after the fact free of charge. The staff is kind and personable and willing to help!

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Your satisfaction is important to us, so we want to sincerely thank you for choosing Northwest Hills Chevrolet GMC and we hope to see you again soon!

Overall Experience 4

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Northwest Hills

Sullivan's Northwest Hills Dealership has founded its reputation on customer trust and satisfaction. We know that trust isn't simply given so we have dedicated ourselves to earn yours. Sullivan's Northwest Hills Dealership is committed to superior service in all departments from sales to finance to service. We carry an extensive selection of new and used vehicles for you to choose from. We know that you want choice and we provide it!

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