Vachon GMC Cadillac in Putnam including address, phone, dealer reviews, directions, a map, inventory and more

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139 Pomfret St
Putnam, CT 06260

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Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 7:00pm
Tue 8:00am – 7:00pm
Wed 8:00am – 7:00pm
Thu 8:00am – 7:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 4:00pm

Service Department

Sun Closed
Mon 8:00am – 5:30pm
Tue 8:00am – 5:30pm
Wed 8:00am – 5:30pm
Thu 8:00am – 5:30pm
Fri 8:00am – 5:30pm
Sat 8:00am – 12:00pm

Reviews of Vachon GMC Cadillac

Overall Rating:

4.5 (out of 5)

89% recommend this dealer

18 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Great service and advice.

Reviewed by Charles Recko from Thompson, ConnecticutMay 27, 2022

Always a fantastic experience and would and have recommended them to friends and family.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Go somewhere else!

Reviewed by Buickowner from Killingly, CTOctober 24, 2021

I brought my car in for service, to have issues with fuel injectors fixed. They charged me over $1,000 and told me it was all set. When I picked the car up, my check engine light was suddenly on. The issue I brought it in for service for was not fixed and the notes that I received back from the service department contained information in the “customer states” section that I did not give them and that is false. I would not recommend at all!

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

highly recommend!!

Reviewed by Wendi P. from Windsor, CTJanuary 18, 2021

I had a particular vehicle that I was searching for (a white 2017 Ford Explorer Sport) and had visited 8 dealerships over a span of about 1.5 months. I wanted low mileage, with a clean interior and exterior - but I also wanted a fair price. Being that it was the end of 2020, it was harder to find this, as most of the 2017 leases were bought up earlier in the year. I went into the searching and buying process expecting honest, professional, and respectful service. I'll share that dealing with all those other dealerships was frustrating and wore on my patience, but definitely helped me feel confident in my decision to do business with Vachon GMC Cadillac! Jim (sales) and Mike (manager) were fantastic. Jim was really friendly and took the edge off the buying process with his conversation. He was honest (admitted that he obviously wanted to make the sale) but didn't apply a lot of pressure and kept it respectful. Not once did he "honey" or "sweetie" me, or act like I was being too picky. When I took it for a test drive, I noted that it didn't sound like it should - that something didn't feel right. They brought it right into the shop to check it out and figured out that one of the tires was slightly unbalanced. They had me take it for another drive after that and it drove like a dream. I pointed out that it looked like one of the roof rails needed a fix and they immediately submitted an order to replace the part. On the day that we came to pick up the vehicle, there was now a chip in the windshield, so they made an appointment for me to come back in a week to have the windshield fixed and the roof rail replaced. Everything was handled perfectly and for the first time in my life, I LOVE my vehicle!! Very pleased with my purchase and my experience at this dealership. Highly recommend reaching out to Jim at Vachon GMC Cadillac if they've got what you're looking for!

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About Vachon GMC Cadillac

King Cadillac GMC is the oldest family owned new car dealership in Northeastern CT. Our owner Greg King is a third generation owner and instills a lot of the business philosophies his grandfather established when he opened his doors to Connecticut GMC customers in 1936. Back then a smile and a handshake meant a lot. At King Cadillac GMC we believe what meant a lot in 1936 still means a lot today - and we work and run our Putnam GMC departments with this in mind. We are not the biggest dealer in the region. However when you walk into our showroom or visit our team in the service and parts department we don't treat you like "another number" or just a sale. Instead at our Putnam GMC showroom you can expect to be greeted as if visiting a close friend or member of the family. That's because to King Cadillac GMC the people that work for us and live around us and the businesses that make up our community truly are part of the Putnam CT King Cadillac GMC family.

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