Cargill Chevrolet in Putnam including address, phone, dealer reviews, directions, a map, inventory and more

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23 Livery St
Putnam, CT 06260

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Sales: 866-484-1476

Used Cars: 866-488-6930

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 6:30pm
Tue 8:30am – 6:30pm
Wed 8:30am – 6:30pm
Thu 8:30am – 6:30pm
Fri 8:30am – 6:00pm
Sat 8:30am – 4:00pm

Service Department

Sun Closed
Mon 8:00am – 4:30pm
Tue 8:00am – 4:30pm
Wed 8:00am – 4:30pm
Thu 8:00am – 4:30pm
Fri 8:00am – 4:30pm
Sat 8:00am – 1:00pm

Reviews of Cargill Chevrolet

Overall Rating:

4.2 (out of 5)

81% recommend this dealer

418 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Good customer service - no way!

Reviewed by Barbara Avery from WebsterOctober 13, 2021

I am coming off lease on a 2018 Chevy Trax. Cargill was recommended to me. I heard from this fellow one time re a video he supposedly sent to me. I replied at not having received the video and have not heard anything since. I was about to contact Cargill again, but I read all the negative comments and had to add my two cents.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Dealer Response

Hi, thank you for taking the time to leave us feedback about your experience with us. Something must have been misunderstood as we show that you had been in contact with our Customer Service Agent and you had scheduled to come in this Friday. We apologize for your salesperson not sending the video again so that will be addressed. We look forward to working with you and continuing to work together on helping your end of lease.

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

3.0 (out of 5)

Had a great buying experience in December of 2020 but a...

Reviewed by KenAugust 24, 2021

Had a great buying experience in December of 2020 but a rather poor service experience today. My truck was in for it's first service a week ago and I had them quote me the cost to add a 7pin trailer connector in the bed of th truck. The total cost quoted was $130 plus tax and I was told it would take 45 minutes. This sounded great to me as I knew the kit alone was going to cost me somewhere around $75 to $100 so I scheduled it. Well, apparently the kit they quoted was not correct. This caused a 45 minute job to take 3.5 hours while we waited for the correct part. They also replaced the connector at the bumper without asking if I wanted that done. The end result of this is the $130 job I was quoted ended up costing me $220. First, I expected that a Chevy dealer should know or be able to determine the proper Chevy accessory to quote and order. Second, I would expect to be asked if I want a part to be replaced rather than just doing it and charging me. Finally, if problems arise and a quote can't be met, I would expect to be told what the new cost will be ahead of the work being performed. Three stars is probably a bit generous based on how I am feeling right now but, I did enjoy the buying experience and the free first service was nice.....I just don't think I will be going back for ongoing service if I won't know what I will be paying until a bill is handed to me.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 3

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Regular customer

Reviewed by Brian L from Thompson, CTAugust 24, 2021

I've been a customer for 7 years. I have found their advertising to be not deceptive like other dealers, if they can't match a price they'll say so. I've had work done at Collision and the job done by Carl and his team was excellent. I regularly take my 6 Chevy's to the service dept and Dennis and Cheryl Anne treat me like family. I've had plenty of bad dealer experiences but other than one 'bump in the road' trying to negotiate a trade on a lemon Colorado (the replacement has been perfect), Cargill is the most consistent dealership I've ever dealt with in my 47 years of car ownership.The facilities are dated but the again I'd rather not pay extra to have a fancy dealership.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities 3

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About Cargill Chevrolet

Welcome to Cargill Chevrolet We are the dealer at the end of your driveway. Come in and experience our brand new facility. Short on time? We will come to you!
We are the only dealership that offers a "free two day test drive". We bring the test drive to you anywhere near New England. If you love the vehicle after the test drive we will bring the paperwork to you. If it does not fit your needs we will come back and pick it up; It's that easy!
Whether you are coming to our dealership or we are bringing one of our 600 vehicles to you simply start the process by reserving the vehicle with a major credit card or PayPal account. A $500 refundable

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
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