Key Chevrolet in Middletown including address, phone, dealer reviews, directions, a map, inventory and more

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660 S Main St
Middletown, CT 06457

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Sales: 860-398-6168

Used Cars: 860-398-6159

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Key Chevrolet

Overall Rating:

4.8 (out of 5)

97% recommend this dealer

632 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Avoid Key Chevrolet

Reviewed by Tony Truoiolo from East Longmeadow, MassMay 19, 2022

This has been the worst car buying experience. I would NOT recommend Key Chevrolet or Stanley Statkiewicz. I will NOT be purchasing another GM product.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Dear Tony Truoiolo, Thank you for posting a review, and we’re sorry to hear that your experience was not up to standards. We would like the opportunity to talk and investigate your feedback further. Please contact me at Lizmarie@keycars.com or call our team at 203-443-5400 Ext 346? We’ll work with you to resolve any issues as quickly as possible.

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

Used Truck Purchase

Reviewed by The LaRosa Family from Middletown, CTMay 06, 2022

Our family just bought our 4th vehicle from Stanley. Thanks Stanley for all your help over the years. I hope Key realizes how valuable your relationships are from your many years of service. You ARE the reason we came there looking.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Dear The LaRosa Family, Thank you for leaving us such an excellent review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience, and satisfaction is our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words, and we look forward to seeing you again.

Overall Facilities 4

Customer Service 5

Buying Process 4

Quality of Repair 4

Maximum rating = 5

5.0 (out of 5)

No pressure sales and Great Staff Is KEY Chevy

Reviewed by Richard Bestwick from Glastonbury CTMay 03, 2022

I was shopping for a new auto in around Middlesex /Hartford county and came upon Key Chevrolet. Very happy that I did. Excellent Dealership Excellent sales staff! (Chris Keefe) Senior sales & Leasing Consultant. made it painless and a pleasure!!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Dear Richard Bestwick, Thank you for leaving us such an excellent review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience, and satisfaction is our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words, and we look forward to seeing you again.

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

About Key Chevrolet

We could separate our dealership from nearby competitors by writing about our local community outreach services but because we are humble we're going to save that for the day when you inquire about those services specifically. Besides we recognize the primary reason you ought to make the drive to Middletown is for yourself so you're able to find more car sale options prior to making a purchase.Don't just choose the first car you notice at a Middlesex County and Hartford area dealer. Instead invest some time and research car special offers across Connecticut.

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