Ingersoll Auto of Danbury in Danbury including address, phone, dealer reviews, directions, a map, inventory and more

84 Federal Rd
Danbury, CT 06810

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Sales: 203-364-5378

Used Cars: 203-364-5375

Hours Toggle

Sales Department

Sun 11:00am – 5:00pm
Mon 8:30am – 7:00pm
Tue 8:30am – 7:00pm
Wed 8:30am – 7:00pm
Thu 8:30am – 7:00pm
Fri 8:30am – 6:00pm
Sat 8:30am – 6:00pm

Service Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of Ingersoll Auto of Danbury

Overall Rating:

4.2 (out of 5)

97% recommend this dealer

803 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Great service!

Reviewed by Mark Chory from Danbury, CTAugust 28, 2023

Ingersoll does a great job welcoming their customers and accommodating their needs. There is a lot going on

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Mark, as one of our valued guests, we would like to sincerely thank you for choosing Ingersoll Auto of Danbury! We hope to see you here again.

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

1st Class Service

Reviewed by Michael Purscell from Danbury, CTJuly 12, 2023

Always a good experience at Ingersoll. Quality people, service, and waiting experience. I have a very good history with these folks, and they do the right thing. Good communication and attention to detail. They are my first choice for caring for my car.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Michael, we appreciate your wonderful feedback of your recent experience with us. Thank you again for choosing Ingersoll Auto of Danbury! We hope to be of service to you again!

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Service is not the same standard as sales

Reviewed by Peter DeVito from Danbury, ConnecticutApril 26, 2023

They charged me 3000.00 to fix the AC. The average cost for a Chevrolet Tahoe AC Compressor Replacement is between $740 and $873. Labor costs are estimated between $167 and $211 while parts are priced between $573 and $662.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Mr. DeVito - Thank you for taking my call and allowing me an opportunity to discuss your concerns. I sincerely apologize for the negative experience that you had. While your vehicle's compressor was not replaced - leaking refrigerant lines and condenser were the components that failed - there were missteps and poor communication in the repair process and I certainly understand your frustration. Please know that this is not what we want for any of our guests and I have addressed these problems with our Team. Thank you for your patience and courtesy; I will continue to work with you to resolve this issue. John Juraska, Service Director.

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Ingersoll Auto of Danbury

At Ingersoll Automotive of Danbury, let's start with what we can only describe as a true State-of-the-Art Retail Facility. Uniquely beautiful inside and out it is designed to be unlike any "dealership" you've ever visited. You can choose a refreshment in our comfortable Service Lounge it's right in the Showroom. Outside you'll find ample customer parking and one of the largest selections of new GM vehicles available anywhere. Looking for Pre-Owned? There's a range of GM Certified Pre-Owned Cars and Trucks ready to go. You'll also find a balanced selection of carefully-chosen and inspected pre-owned vehicles from other manufacturers - foreign and domestic.

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