Foundation Chevrolet & Cadillac

All was very good, although the service tech did not fill my windshield wiper fluid. Everything else was great .

Amazing how I can walk away from being scared to invest in an electric vehicle to be excited about my decision from going from a raptor to a vistiq. Pablo and Daren did everything they could to help me understand the benefits and were very patient with my questions. Usually I start the process by filling out an online form figuring out that someone will call me chomping on the bit to get a sale. Big turn off. This wasn’t the case. The woman from Chevy called me and asked me what I was interested in and she then forwarded the request to Cadillac. I was upfront that one of the things I hated about the experience is the pressure from finance to add all the extra programs to the sale. This wasn’t not my experience , Ryan was polite and respectful and when I pushed back on LoJack he indicated that it was on all cars and then told me how it works which made me happy. He also said he was in the business of making people happy not to pressure them. Pablo took time on his day off to answer texts and forward information to Daren about my progress. Daren also did everything he could to see about getting me the most for my trade and best interest rates. I’m also happy about the sales guidance in understanding the difference between the trim packages from sport, premium, and up. Pablo did an excellent job explaining the benefits of each package! The showroom was modern and pristine and the coffee was best I’ve had. The woman in reception, sorry I forgot her name she has kids and was kind to take time to talk to me while I was waiting. I was invited to come back anytime to hang out and have a coffee! I feel like not only I have a great car but made some new friends. Thanks to all!! Oh one more thing I felt that he took his time to explain the technology and answer all my questions upon delivery day sitting with me going over all. He even assisted me in selecting the right GM charger and adaptor. And still answers questions that I may have . I was told that I may have a list of questions and I should feel comfortable coming in. Also I needed to get my tires topped off and service didn’t say a thing they just said yes . Not like welll…. I don’t see you have an appointment. Impressive customer service, knowledge, and hospitality!

Jeanine, Tony and Eric are all professional and friendly. This was my fourth time bringing my car in for the same issue. I’m waiting to see if this most recent fix worked or not. If it does work I feel like maybe some of the other repairs were unnecessary.