The Faricy Boys Automotive in Salida

Terrible dealership. They tell you three hours. 3 days later they can’t figure out the paperwork to get vehicle back to you. Pure liars do not go to this dealership unless you like getting screwed over.

In addition to writing a review, I ran an AI search to see if others were having the same terrible experience I was. Surprise surprise...... I asked what the common complaints were: 1) Poor service department experience: Customers have reported issues with the service department, describing them as dishonest and failing to follow through on promises. 2) Lack of timely assistance: A recent review mentioned that when a customer's 2024 Jeep Wrangler had power steering issues, the dealership couldn't look at it until a month later and refused to cover towing costs. 3) Unfair treatment of non-local customers: One customer reported that the service advisor suggested they should have bought the vehicle from their dealership to receive better treatment. 4) Communication problems: Some reviews indicate issues with follow-through and communication, particularly in the service department. ----------- Basically we felt tricked into an insanely priced over servicing. When I called them after seeing the quote and said "STOP WORK"- he said "well you already signed the agreement so we won't be stopping". This is the 2nd time they screwed us. The first was when we bought a used car and they never TOLD us- maybe it was buried in text in one of the zillion pages of agreement- that there was only ONE key. Oh, we found that out as they handed us the one fob. I asked where the 2nd was. "Oh we never had that when we bought it". So guess who got to pay $400+ for a backup key? And then they lost it internally- took a month to get it. Unbelievable 'business'. Their only saving grace is they are the monopoly here. We need some competition in the valley.

Buying a car is the easy part. Would not recommend the service package. I scheduled an appointment. They took my car into the bay. Over an hour later came into the waiting area and said they had to cancel my appointment. Next time they were nice and proficient.. Booked an appointment again and tried to hoodwink me into services I don't need and got mad when I refused. We've bought several vehicles from them but will never again opt for the service package.