Purifoy Chevrolet

I brought my 2016 Chevy traverse here last April due to a shudder issue which apparently Chevy/GM is aware of. I spent almost a thousand dollars on parts and labor. I was assured that I would not experience this again. Tell me why 8 months later my car is doing the exact same thing again, cause they sure couldn’t. They said they needed to take apart my transmission to figure out why it was doing the exact same thing again and to start it would cost me $1500.00 or better yet I should just go ahead and replace my 3 year old transmission for $6000. I asked the representative why they didn’t fix the issue properly the first time and he said “oh we did, but now this is a different problem”. I asked him to explain to me why my car would be having the exact same problem as before, (but you just said you fixed it), but now I need a new transmission? I wouldn’t trust this place to so much as remove a hubcap, let alone go anywhere near my transmission, because apparently it takes them several attempts to fix the same issue while they rip you off each time. Oh yeah and don’t forget that there’s ALWAYS a diagnostic fee for them to tell you they couldn’t do the job right the first time.

In our long search for a 3500 DRW truck, we found the perfect one at purifoy. The used car manager knows his stuff and not this one on a good deal.

Purchased 7 vehicles from used sales in last 15 yrs. low pressure sales Rick in used sales was very knowledgeable n helpful . Nice man.