1001 S Ben Maddox Way
Visalia, CA 93292

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Sales: 559-697-0080

Used Cars: 559-838-3296

Hours Toggle

Sales Department

Sun 11:00am – 4:00pm
Mon 8:00am – 7:00pm
Tue 8:00am – 7:00pm
Wed 8:00am – 7:00pm
Thu 8:00am – 7:00pm
Fri 8:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 9:00am – 1:00pm

Reviews of Giant Chevrolet

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

The person attended me was polite and Respectful.

Reviewed by Rosario Diaz Jaime from Dinuba, CaMay 18, 2025

The person attended me was polite and Respectful. Did all that need to be serviced on vehicle and any recommendations replacement parts to the vehicle.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Thank you for your feedback, Rosario! We're delighted to hear that you found our team polite and respectful while servicing your vehicle at Giant Chevrolet Cadillac. It's our goal to ensure that we provide thorough service and recommendations. We appreciate your trust in us and look forward to seeing you again in the future! Sincerely, Joe Sanchez 559-733-1100 jsanchez@giantautomotive.com Sales Manager

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Maximum rating = 5

1.0 (out of 5)

Had bank 1 code pop up on my car took it in because I

Reviewed by Enrique Herrera from Visalia,CAOctober 05, 2024

Had bank 1 code pop up on my car took it in because I have a zero emissions warranty on it and for four days they could not find out what wrong. So the service tech tells me after I had to call him that they want replace the crossmember pipe leading directly behind the catalytic converters. Told me it would cost $1900 and wasn't guaranteed to fix it. If that did not work then they replaced the catalytic converter. I asked if any of this would be covered under my emissions warranty and and he paused as of he did not know what I was talking about. Put me on hold for a few minutes then comes back and says no it would not be covered. It covered my other issue when it was my bank 2 catalytic converter but it won't cover my bank 1? I have a 15 year 150k emissions warranty and I am under the mileage and year (2012 Impala).

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Thank you for sharing your experience with us. We understand your concerns regarding the repairs needed for your vehicle and the emissions warranty coverage. Your feedback is valuable, and we want to ensure you receive the answers you need. I encourage you to contact me directly so we can discuss this matter in detail and clarify the coverage regarding your warranty. Sincerely, Joe Sanchez 559-733-1100 jsanchez@giantautomotive.com Sales Manager

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Maximum rating = 5

5.0 (out of 5)

Buyer

Reviewed by SCOTT WITHEE from Visalia, CAMarch 29, 2024

Our sales man Tito was absolutely fantastic! Justin the finance team was wonderful! We are extremely happy.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Thank you so much for taking the time to share your feedback with us, Scott! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Joe Sanchez 559-733-1100 jsanchez@giantautomotive.com Sales Manager

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Maximum rating = 5

About Giant Chevrolet

Welcome to Giant Chevrolet Cadillac. We are your local family owned Visalia Chevrolet and Cadillac dealership. We have been serving the Fresno area since 1963 and you will still be greeted with a handshake and a smile when you come in to see our huge selection of new and used cars trucks and SUVs. Visit our hours and directions page and find us on South Ben Maddox Way just a short drive down the Golden State Highway for Fresno Chevrolet and Cadillac shoppers.

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