AutoNation Chevrolet Valencia in Valencia including address, phone, dealer reviews, directions, a map, inventory and more

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23649 Valencia Blvd
Valencia, CA 91355

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Sales: 888-835-7711

Used Cars: 877-275-1131

Hours Toggle

Sales Department

Sun 10:00am – 8:00pm
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 9:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat 8:00am – 5:00pm

Reviews of AutoNation Chevrolet Valencia

Overall Rating:

4.5 (out of 5)

88% recommend this dealer

391 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Buyer beware

Reviewed by Heath from FloridaOctober 30, 2021

Buyer beware. Inquired about a car listed and once they called they told me the price was 25k over posted price....told me some BS about cars being a 3rd party site and can't control the price which we both know is BS.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Dealer Response

Hi Heath, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (661) 200-9579 to discuss what we can do to help.

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

When taking your vehicle to dealer for an issue it’s a...

Reviewed by amsaenz95July 26, 2021

When taking your vehicle to dealer for an issue it’s a stressful process having a compassionate service advisor Jerry makes the process less stressful

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Made a reservation online to service my 2019 Chevy...

Reviewed by Art P.July 19, 2021

Made a reservation online to service my 2019 Chevy Traverse. I dropped off my vehicle and was chastised and told they only take walk ins, not online reservations (because it doesn't make sense to turn your online reservations off). AutoNation Chevy's website says the service department closes at 7 p.m. The sign on the door at the entrance to the service department says closing is at 7 p.m. We arrived at 6:03 p.m. to pick up our vehicle (7/16 - Friday). The entire service department was empty. A sales rep helped us find our vehicle. He said there was no cashier to pay for our service. He asked his Sales Manager if we could take our vehicle home. It took the Sales Manager two seconds to say no. Didn't even stand up from his chair to tell us. 0We had to take an Uber all the way back to Woodland Hills to get our other vehicle. I keep asking myself, why did we not buy the Subaru instead of the Chevy? If this is the kind of customer service you would enjoy, then go and buy your next vehicle at AutoNation Chevrolet Valencia. They'll smile when you're buying...but after that, you're on your own.

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

Hi, we are deeply disappointed by your experience at AutoNation Chevrolet Valencia. If you would be willing to give us another chance in the future, please reach out to our General Manager at (661) 200-9579. We would appreciate the chance to turn your experience around.

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

About AutoNation Chevrolet Valencia

We make it easy - we'll buy your car with a check that you can deposit the same day our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that's easy. Schedule an appointment today!

*Money-Back Guarantee is valid for 5 days or 250 miles whichever comes first. See store for complete guarantee warranty and service contract details.

Ready to buy? Get a price quote before visiting the dealership.

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