Tracy Chevrolet in Tracy including address, phone, dealer reviews, directions, a map, inventory and more

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3400 Auto Plaza Way
Tracy, CA 95304

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Sales: 209-248-4739

Used Cars: 209-248-4742

Hours Toggle

Sales Department

Sun 10:00am – 6:00pm
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 5:00pm
Tue 7:00am – 5:00pm
Wed 7:30am – 5:00pm
Thu 7:30am – 5:00pm
Fri 7:30am – 5:00pm
Sat Closed

Reviews of Tracy Chevrolet

Overall Rating:

4.6 (out of 5)

92% recommend this dealer

227 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Went to Tracy Chevrolet was offered 32k for my trade in....

Reviewed by Tommyjones91September 10, 2021

Went to Tracy Chevrolet was offered 32k for my trade in. I wanted 33k but we agreed upon 32k. My trade in was a brand new 2021 Ford Ranger Stx 4x4 Supercrew with only 67xx miles. When I started talking to them about if I could negotiate the price on the truck I wanted since it had been duct taped where a decal was to hide a crack on the front fender, had the antenna taken apparently by a employee because he liked it (was a bullet antenna I was told) had been poorly cleaned I opened a compartment and it had what seemed to be wood shavings everywhere in the carpet and had some other issues on top of that I was told they would no longer give me the agreed upon 32k and stated they can only give me 31k. I wasn’t to happy but I did like the truck as it was much bigger for my family I asked if I could maybe borrow it for a day which past dealers have done for me and I’ve purchased every vehicle I’ve borrowed they said no and the manager stayed in his office the entire time with the salesman as the middle man relaying messages. I understand managers are busy but to not give me a reason on why I can’t borrow it just to make sure it’s the right truck especially backing out of the 32k they originally offered me isn’t right if it was a legit reason I would understand I’m a reasonable person for the most part. I would stay far away from this dealer as they do not take pride in there trade ins as far as cleaning or making sure it has the little things like the antenna. When I got into the vehicle it was on the only radio station that came in clear without it so I’m assuming they knew it was missing. If they are to lazy to do the little things who know what else they are skipping on like oil changes etc. Also this truck had supposedly gone through a 125 point inspection according to the dealers website.

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Tracy Chevrolet never disappoint specially the service...

Reviewed by kyle.tavuAugust 24, 2021

Tracy Chevrolet never disappoint specially the service department. Their staff are very professional and knowledgeable. Look for Javier for any service needs on your car.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Great customer service. Do what they can to keep the...

Reviewed by imoff2italyJuly 17, 2021

Great customer service. Do what they can to keep the customer satisfied and happy. John is awesome! I won't go anywhere else than Tracy Chevrolet.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

About Tracy Chevrolet

We would like to thank you for considering Tracy Chevrolet for the purchase of your next new or pre-owned vehicle. It is our goal to provide you with an excellent purchase and ownership experience. We can help you find exactly what you are looking for.
We know your time is valuable. We are sure you will find our site a fast and convenient way to research and find a vehicle that's right for you. If we can be of any assistance while visiting us online send us an email and we will promptly reply.

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