Silver Star Cadillac in Thousand Oaks including address, phone, dealer reviews, directions, a map, inventory and more

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3601 Auto Mall Dr
Thousand Oaks, CA 91362

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Hours Toggle

Sales Department

Sun Closed
Mon 10:00am – 6:00pm
Tue 10:00am – 6:00pm
Wed 10:00am – 6:00pm
Thu 10:00am – 6:00pm
Fri 10:00am – 6:00pm
Sat 10:00am – 3:00pm

Service Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 3:00pm

Reviews of Silver Star Cadillac

Overall Rating:

4.9 (out of 5)

100% recommend this dealer

18 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Awesome service AAA+

Reviewed by Joseph from Camarillo, CAFebruary 12, 2022

My experience with Star Cadillac was like a breath of fresh air, compared to other GM product dealerships in the area. I brought my GMC Envoy in for repair of an issue I was having with a reoccurring check engine light. The quality of the repair was excellent and the customer service provided by Meghan Hoernke was professional, courteous and a pleasure to work with. This is where I'll come to for any car/truck issues in the future.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Hi there, we are very happy to have provided you with such a positive experience! We always strive to provide top-quality service to every guest, and are pleased to hear that you enjoyed your experience here at Silver Star Cadillac!

Overall Facilities 5

Customer Service 5

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

BEST Car Buying Experience in 20 Years

Reviewed by JessicaAnne from Westlake Village, CAAugust 26, 2017

In the course of 1 month- I have purchased TWO cars from Silver Star Cadillac in Thousand Oaks...because our first experience was SO GREAT- start to finish- the greeting, to the test drive, to the financial process, to the pricing, to the delivery of our new vehicle...I didn't hesitate to come straight back there to look for our 2nd vehicle! And the experience was EVEN better! I was truly impressed and continue to be...Rick Mueller (our salesman) and the sales manager Shawn Moretti once again treated us as though we were purchasing a $90,000 vehicle (not even close) and negotiated the price down to BETTER than what we had hoped for!!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Quick and easy!

Reviewed by Brandon Scadron from Laguna Niguel ca 92677July 15, 2017

This was the easiest buying experience I have ever had. Zina was very nice and Arthur had everything ready when I arrived. I would definitely recommend them if your in the market for a new car.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Thank you for your feedback and kind words.

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

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