Kearny Mesa Chevrolet

About two years ago, there was a problem with some cells in the Volt's battery. There was a fairly long delay in receiving whatever they needed to fix the battery, but they kept me posted as to the progress. I very much appreciate their concern for keeping me informed.

I recently inquired about a vehicle here and had a very disappointing experience. The price listed online included a $2,000 “incentive,” which I was told I could only receive if I financed through GM Financial at 8.99%, despite having excellent credit. That rate is far above current market rates. When I asked how long I’d be required to keep the loan before refinancing, I was told 6 months—but also told, after I asked, this requirement is not stated anywhere in the paperwork. Supposedly it’s an agreement between the dealership and the lender, which immediately raised red flags. On top of that, I was informed there were $2,400 in dealer-added options that could not be removed and were not included in the advertised price. So essentially, the “$2,000 incentive” is pointless when they’re forcing a high-interest loan and tacking on thousands in extras. Why would anyone take a higher rate for an incentive, only to pay even more in mandatory add-ons? The whole situation felt like bait-and-switch pricing and false advertising. Very shady overall. I will not be doing business with this dealership and would strongly caution others to be aware of these tactics.

Very warm people who are as professional as they are friendly :) I recommend giving them a try if you are looking for some new wheels :)