Chevrolet of Puente Hills

José López was very helpful, I was able to get my second car with him and he got me a really good deal.

Gerado Muralles did a great job every step of the way. Thank you. Especially being very understanding that i was coming off from a graveyard shift and being very patient. He took the time to explain all the features on my new Chevy Colorado 2026. Thank you

This was the worst experience I ever had. They’ve had mg car since August and I barely got it back. This dealership has low quality employees. Professionalism and IQ are very low from the management to corporate. I talked to everyone and even had to switch advisors. My first Advisor was name Ruben, he was a fat older man with glasses who always said “C’mon” I was told there was an incident report filed because hes very immature, unprofessional, and ended up hanging up the phone on me. I don’t know how he still had a job there! I’m sure he was never reprimanded or there was no incident report filed I’ve notice everyone there lies. I had to switch advisors and even talked to the manager at one point who told me they’d call me back and never heard from him. What kind of man let alone a manager there doesn’t call ann follow up when I’ve been fighting for months to get my car back. Just shows the quality of employees they have there. Another unprofessional employee my new advisor (Miguel )couldn’t figure out what was wrong with the car after they charged me $1800. He literally was guessing and even wanted me to replace the turbo for $4000 that had nothing to do with what was wrong with the car. I ask Miguel for corporates number and he sent me their finance phone number thinking I wouldn’t call it. I had to find it online myself because he even couldn’t do that right. I have proud of this still via text. I wish I was making this up but I’m not. I just got my car back and it’s worse from when I dropped it off. I can’t even accelerate in it anymore, and they broke the mechanism to the gas cap. I asked for a loaner for five months and they never got me one. I even filed a case with corporate thinking it would help but they didn’t even do anything. My case number was 79318655. The car is still not fixed and I’ve spent about 3000$. I even tried to sell it to them at one point and they promised me 10,000. When I decided to sell because there were so many problems with the staff and I was just fed up and over them they changed the offer last minute to 6000$. Waste of time and effort. I hope they clean house and fire everyone there. Corporate if you ever read this, you can call me and I got receipts and Text messages to back up everything. They really just hire anyone and put a name tag on them. I highly recommend not taking your car there and selling your Chevrolet if you have one. I sold my car recently because of all this, it’s sad but employees there have no class. When selling my car I got close to 10000 and I will never be buying anything from General Motors again. I pray all these employees get what they deserve and fired. They deserve nothing less and again corporate I have proof of everything I’m saying if you even care which I doubt.