Roseville Chevrolet

Will never deal with Roseville Chevrolet. I purchased a certified GMC Sierra AT4. Given my experience, I have my vehicle serviced next door at Reliable GMC. Sales associate and Finance MGR were outstanding. Asst Sales Manager Austin Andrade absolute worst, unprofessional person I have ever delt with and the sole reason I will never set foot in this dealership again. Tried to low-ball my trade in and added optional extended warranty along with other "add ones" tried to get me to purchase the extras. xxxxxxx sales tactics. Best advertisment is word of mouth, and I have shared my experience with many recommending they avoid Roseville Chevrolet and Austin Andrade.

So, two stars and yet I recommend this dealership? I recommend because of the very friendly NON PUSHY staff and the ease of purchase/leasing. My salesmen John and Michael were great. I wasn't even thinking of getting a new vehicle, just looking at the Equinox EV to kick the tires. I decided to test drive it and liked it. On to sales they gave ma a really good price for my trade and we worked the numbers. To bad so sad for me the monthly on the purchase was a bit high for what I wanted. Then John remembered the low mileage on my Accord and recommended a lease. I've never leased before, we talked about it and I leased a 2025 Equinox RS EV. It is fully loaded and I'm happy. Honorable mention is the young lady, I keep forgetting her name that tried to help me with me problem that dropped the rating to two stars. All the paperwork is done and I'm waiting for my vehicle I am told it is being "DETAILED" and charged. About an hour later John drives the SUV up and tells me to inspect it. It was a HORRILBLE "DETAIL" it wasn't even a decent car wash. There were waters spots all over the roof, lower fascia and the side mirrors. The inside windows were filthy with haze. I was told to being it back tomorrow. I did and I swear all they did was wipe the roof with a damp towel to remove the water spots. I intentionally put a finger smudge on the drivers window and when I received my vehicle it was still there!!!! This has taken about 3 hours of my time between the two days. The young lady called me and asked me to bring it back again and the detail manager would do my car. This is the third trip in three days to this dealer and I live 45 miles away. I meet the detail manager and tell him my concerns. He assures me it will be in great shape when I get it back. I get it back and it looks good. As I’m driving home I see all the water streaks and dried up water spots on the front windshield. All he did was wipe it down he did not take the time to clean it. Yes it was complimentary but don’t offer a “Detail” when all that is being done is a rinse and dry. Expectations are higher for a higher level of clean. I do not see my salemen listed below.

NO TRANSPARENCY AT ALL. AVOID ANDREW AT THIS DEALERSHIP AT ALL COST! DOESN'T CARE ABOUT WHAT THE CUSTOMER WANTS...