John L. Sullivan Chevrolet of Roseville in Roseville including address, phone, dealer reviews, directions, a map, inventory and more

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350 Automall Dr
Roseville, CA 95661

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Sales: 877-468-2054

Used Cars: 916-259-8841

Hours Toggle

Sales Department

Sun 8:00am – 10:00pm
Mon 8:00am – 10:00pm
Tue 8:00am – 10:00pm
Wed 8:00am – 10:00pm
Thu 8:00am – 10:00pm
Fri 8:00am – 10:00pm
Sat 8:00am – 10:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of John L. Sullivan Chevrolet of Roseville

Overall Rating:

4.4 (out of 5)

87% recommend this dealer

1923 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Absolute nightmare the past 9 months. Bought a 2017...

Reviewed by Andrew September 21, 2021

Absolute nightmare the past 9 months. Bought a 2017 Silverado 1500 with 37k miles on it. I am a contractor and explained to the salesman my demanding schedule and the need to be covered if anything goes wrong etc. Gets me to buy a very expensive warranty that will cover me to 100k miles bumper to bumper (excluding the bumpers of course.) I have had problem after problem with this truck, electrical issues, fuel injectors suddenly going bad at only 52k miles, culminating in the battery EXPLODING and catching on fire, the same battery they sold me the truck with just over 9 months ago! I have been told nothing is covered, they dont cover battery and cables etc. I am losing tons of money and time dealing with this hassle. Buyer beware, I would avoid this dealership at all costs if you arent interested in hassles, headaches, and wasting time!

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

I bought a car for $ 40,000 with Chad Jackson and Gary...

Reviewed by PeterSeptember 17, 2021

I bought a car for $ 40,000 with Chad Jackson and Gary Resnick in April 2021. The windshield of the car was damaged and I received written confirmation that I would be reimbursed. After the repair, I submitted the invoice to Chad Jackson and he confirmed that he would cover the cost. So far I have not received any money. Even after multiple inquiries - and after 5 months - I did not receive the money.

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

3.0 (out of 5)

Service department will not return calls.

Reviewed by Unhappy person from Citrus HeightsAugust 18, 2021

Called 4 times yesterday to try to talk to service writer to schedule work. No return call as promised. The last time they connected me the finance guy, he said he will walk over and stand there and make sure they call back. That’s right, no return call. Never go here again.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

We acknowledge your review and are currently looking into the events you’ve detailed.

Overall Facilities 3

Customer Service 4

Buying Process 4

Quality of Repair 3

Maximum rating = 5

About John L. Sullivan Chevrolet of Roseville

John L Sullivan Chevrolet is the General Motors 2015 Chevy Dealer of the Year - for the second year in a row - the one & only GM dealership to be so recognized throughout all of Northern California for excellence in customer satisfaction sales performance and industry leadership. We are humbled & honored by this recognition. Most importantly we could not have done this without the support of our loyal customers! Come check out our great family in the Roseville Automall.

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