Boardwalk Auto Mall in Redwood City including address, phone, dealer reviews, directions, a map, inventory and more

A member of the family

1 Bair Island Rd
Redwood City, CA 94063

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Used Cars: 650-239-4836

Hours Toggle

Sales Department

Sun 11:00am – 6:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:30am – 7:00pm
Tue 7:30am – 7:00pm
Wed 7:30am – 7:00pm
Thu 7:30am – 7:00pm
Fri 7:30am – 7:00pm
Sat 8:00am – 5:00pm

Reviews of Boardwalk Auto Mall

Overall Rating:

4.7 (out of 5)

95% recommend this dealer

229 total reviews

Showing the most recent reviews from and DealerRater.

1.5 (out of 5)

Sold the car out from underneath me

Reviewed by CM from CAMarch 11, 2021

I was working a deal on a car in stock and this dealership sold it out from under me. Didn't get a warning or an offer to put down a partial down payment to hold the car. When confronted on why this happened, Bill Rice - Manager said "Uh, we're a car dealership, we sell cars." With a tone and then proceeded to tell me it was my fault. Bill Rice is why people hate dealerships and don't trust any of the process.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Great Customers Service, Annas.

Reviewed by Julie from San Jose, CaFebruary 13, 2021

Highly Recommended, Great customer service. Thank you To Annas A, you made my purchase process much easier and comfortable. I bought a new car online. Annas responded to all my questions and processed the purchase deal online. I got my new car on my driveway in few hours.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

1.0 (out of 5)

Please go somewhere else!

Reviewed by Mike from RedwoodDecember 27, 2020

told by service advisor both axel and seal were replaced. Seal was not replaced causing diff to run low on oil. Causing Premature failure of the rear differential. When I bought the car back they resealed the rear differential saying everything was okay. When I picked the car up from dealer, the Diff was now making howling noises. I would not recommend any boardwalk dealer!

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

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