Merle Stone Chevrolet in Porterville including address, phone, dealer reviews, directions, a map, inventory and more

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800 W Henderson Ave
Porterville, CA 93257

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Sales: 559-853-4531

Used Cars: 559-306-3309

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 7:00pm
Tue 8:00am – 7:00pm
Wed 8:00am – 7:00pm
Thu 8:00am – 7:00pm
Fri 8:00am – 7:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat Closed

Reviews of Merle Stone Chevrolet

Overall Rating:

4.8 (out of 5)

96% recommend this dealer

50 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Bargain in bad faith

Reviewed by R Jennings from Visalia CAJune 16, 2021

On 6/14/21 I negotiated a deal for a new Traverse after 6 hours of negotiating with salesman Alex we reached a deal. Keeping in mind Alex was conversing with his manager Jason Martin the entire time. I said we have a deal . I was Then told there had been a appointment made with another buyer to look at this vehicle. The vehicle was due to arrive on or about the 24th . Jason then took the phone from Alex and said they could not make the deal. My response was for 6 hours you have negotiated in bad faith . MARTIN SAID YES WE HAVE . I received a call today from Alex wanting my business on a model that is more expensive. BUYERS BEWARE THIS LOCAL DEALERSHIP IS LACKING INTEGRITY FAIRNESS AND HONesty

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Excellent place to do business!

Reviewed by Alex Martin from Porterville, caFebruary 24, 2020

Excellent service, great place to do business with!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

We are happy to provide such excellent service. Please let us know if there is anything else we can do for you; we are more than happy to help!

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Buyer

Reviewed by Clara Tapia from Porterville, CASeptember 18, 2019

I had quite a few doubts about getting a vehicle. When I went in Javier Cruz was super friendly as well as attentive. He seemed honest and helped me get what worked best for me.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Hi, we're happy you found our staff to be so supportive during your experience here at Merle Stone Chevrolet. If you have any further questions, please give us a call. We're always happy to help!

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

About Merle Stone Chevrolet

At Merle Stone Chevrolet - Porterville our entire team works together to provide you with the ultimate Chevrolet shopping experience. We are here to exceed your expectations deliver the best service possible and make car shopping fun!

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