Oakland Chevrolet

Called the dealership their sales rep told me they would write up a purchase agreement and email it over. I waited 24 hours and apparently they decided to sell the car out from under me. Terrible customer service.

This is the worse car dealership, or in fact, business in general that I have ever encountered. We had rodent droppings under the hood and so I brought the car in for inspection. They identified a nest and worked to repair it but this took ONE MONTH *which is not even the worse part* and the communication was horrible, or basically non-existing. They were rude, disrespectful, demeaning and non-responsive. After about a month I got the car back and here is the "cherry on top" -- all the rodents droppings they found, the debris from the next, etc...were all dumped in the back of my car and apparently were sitting there for the whole month. So I had to go and get the car deep cleaned after picking it up from them. When I reached out to let them know about this their response was even worse, basically taking zero responsibility and wishing they could have just taken it out before I picked it up to hide their negligence and poor sanitary practices. Needless to say I am NEVER taking my car back to this horrible, low-level, unethical and unsanitary establishment.

Took a week to get a follow up response after giving them my car. No one picked up the phone or returned my text for a week. Was not given loaner car for a week as promised Everyone is really nice though.