Rydell Chevrolet in Northridge including address, phone, dealer reviews, directions, a map, inventory and more

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18600 Devonshire St
Northridge, CA 91324

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Hours Toggle

Sales Department

Sun 10:00am – 8:00pm
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 9:00pm

Service Department

Sun Closed
Mon 6:00am – 7:00pm
Tue 6:00am – 7:00pm
Wed 6:00am – 7:00pm
Thu 6:00am – 7:00pm
Fri 6:00am – 7:00pm
Sat 8:00am – 5:00pm

Reviews of Rydell Chevrolet

Overall Rating:

4.7 (out of 5)

95% recommend this dealer

246 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

poor customer service

Reviewed by CONRAD GEBERT from northridge, caApril 21, 2021

horrible customer service, bad day for someo e new like me

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

That is not the kind of experience we seek to provide, Conrad. Please call us when you can so we can address this together. Sincerely, The Rydell Chevrolet Team

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

2.0 (out of 5)

Great to bad experience

Reviewed by Sam from Glendale, CaMarch 26, 2021

This review is long overdue, but finally getting around to it. Staff is great, helpful and no pressure approach. Well that’s because they are trying to sell you a vehicle. If you do decide to buy a vehicle here be careful when signing all the documents. I decided to purchase a certified Silverado about 10 months ago and they automatically added extended coverage, which was about $2500 more without telling me. Fortunately I was able to catch it before I signed and brought this up to the finance lady which in turn became annoyed and upset that I had brought it up. The truck is certified which is why I did not want the extended warranty. The salesman also clarified that it being certified meant that if any issues arose that it would be covered. Well guess what, I am having issues with the truck now. Specifically issues with the tpms and electrical. I have emailed and called the dealer with no call back or email. I have emailed used car manager Tony with no response and have left messages. This has been going on since about September, it’s now March. The funny thing is that I had an issue the day after I bought it and they blamed me. The only reason I got a response and some help is because I had left a review on another site about my experience. Guess what, they called me back but did a lazy job supposedly fixing it. Whatever. To top it all off they requested that I delete my review as they felt they made things right. Well Rydell, you didn’t. This is why people are not buying American cars.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Our team has acknowledged this review.

Overall Facilities N/A

Customer Service 1

Buying Process 4

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

Service perfection

Reviewed by Carlos pena from Devonshire, caMarch 08, 2021

Always a pleasant place to go, Ivan is the best and the techs that service my cars are great! Highly recommend

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, The Rydell Chevrolet Team

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About Rydell Chevrolet

Rydell Chevrolet

We do it all we provide a full line of services dedicated to our customers which include retail auto sales accesories department auto financing parts department service department collision center/body shop and internet sales department. Our unique amenities are catered to make your service or sales experience as comfortable as possible!

Stop by to see their large inventory of new and used Chevrolet cars including the newest models such as the Camaro Corvette Silverado trucks Suburban and Aveo.

Ready to buy? Get a price quote before visiting the dealership.

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