Antelope Valley Chevrolet, Inc. in Lancaster including address, phone, dealer reviews, directions, a map, inventory and more

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1160 Motor Ln
Lancaster, CA 93534

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Sales: 888-752-6711

Used Cars: 855-661-9969

Hours Toggle

Sales Department

Sun 10:00am – 8:00pm
Mon 8:30am – 8:00pm
Tue 8:30am – 8:00pm
Wed 8:30am – 8:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 8:00pm
Sat 8:30am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 5:00pm

Reviews of Antelope Valley Chevrolet, Inc.

Overall Rating:

4.4 (out of 5)

85% recommend this dealer

206 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

You can get a good deal on a vehicle, however steer clear...

Reviewed by Disappointed Chevy ownerOctober 14, 2021

You can get a good deal on a vehicle, however steer clear of getting your vehicle serviced there. Service department is incompetent and you have to figure out their job for them. Brand new 70,000 truck with a part malfunction that they have not yet recalled took over 2 weeks to fix, no updates on when it would be ready we had to call and check continuously, just to come pick up the vehicle after us having to call again to hear oh yeah its ready and try to be charged for a bunch of service that was one covered and under warranty and two the truck had 3,000 miles and didnt need an oil change. Was told we had to pay for service we didn’t ask for nor the trucked needed the person originally said they didn’t know what the charge was for but we had to pay. Then had to talk to managers while our children one being under one years old-were cold outside for them to figure it out -only figured out after we had to explain it to them. Vehicle wasn’t washed. No apologies or compensation offered. Took over an hour to pick up a truck that was “ready” and had uneeded maintenance performed on it that they tried to charge for. The lack of accountability and knowledge for their jobs is unbelievable. My family has bought many vehicles through them and referred many people to them- we will now be telling people to steer clear. Especially if they need their vehicle serviced. They were really good a few years back, I dont know if they have new management or what the issue is but we will no longer be dealing with them. Very disappointing

  • Does not recommend this dealer
  • Shopped for a new car

Dealer Response

Your feedback has been forwarded on to our team and we are currently looking into this matter.

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Best experience I’ve ever had. Monica helped me with...

Reviewed by helloiamkevinSeptember 02, 2021

Best experience I’ve ever had. Monica helped me with everything. Very smooth process and walked me through with ease. I love my car and she was just as happy for me.

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Kevin, thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! Sincerely, Justin Gonzales - General Manager, (877) 385-0885

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

1.8 (out of 5)

Crooks, the lot of them. I purchased a Bolt EV with an...

Reviewed by TannerJuly 29, 2021

Crooks, the lot of them. I purchased a Bolt EV with an extended warranty because I was told I could cancel the extended warranty before 60 days and I would be refunded. We spent a lot of back and forth trying to get my monthly payment as low as possible. The extended warranty added $40 a month to my payment, which is a lot of money as a full-time college student. Well, it turns out that even if I cancel the warranty, my monthly payment will not go back to what it was before. That should have been made clear. I'm cancelling the warranty immediately and am now EXTREMELY unsatisfied with my experiences with AV Chevy, namely James in finance. James, my mother may have upset you by implying you weren't trustworthy, but it turns out she was right.

  • Does not recommend this dealer
  • Shopped for a used car

Dealer Response

We acknowledge your review and are currently looking into the events you’ve detailed.

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 3

Pricing N/A

Maximum rating = 5

About Antelope Valley Chevrolet, Inc.

Antelope Valley Chevrolet's dedication to providing hassle-free services to its customers has made them a premier choice in the Lancaster area. We offer more than just sales our dealership is also equipped to provide our customers with service repair accessories financing options and many more things. Just use our hours and directions page to locate our dealership to visit us today! We assure you that we will go that extra mile to make sure that you leave our showroom completely satisfied. North Los Angeles County Chevrolet customers contact our dealership for more information.

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