18211 Beach Blvd
Huntington Beach, CA 92648
Sales: 714-592-1391
Used Cars: 714-592-1391
Sales Department
| Sun | 10:00am – 6:00pm |
| Mon | 9:00am – 9:00pm |
| Tue | 9:00am – 9:00pm |
| Wed | 9:00am – 9:00pm |
| Thu | 9:00am – 9:00pm |
| Fri | 9:00am – 9:00pm |
| Sat | 9:00am – 8:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 6:00pm |
| Tue | 7:00am – 6:00pm |
| Wed | 7:00am – 6:00pm |
| Thu | 7:00am – 6:00pm |
| Fri | 7:00am – 6:00pm |
| Sat | 8:00am – 2:00pm |
See all dealerships near Huntington Beach, CA that carry Chevrolet
Overall Rating:
4.3 (out of 5)
97% recommend this dealer
282 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Had an appointment at 12pm, that is not the time you get
Had an appointment at 12pm, that is not the time you get your car serviced even for a simple oil change. That’s is when it goes in the queue for service, so it was going to be 2 hrs. I said ok and that I would take the shuttle service that is offered and come back later. Been waiting for the shuttle for an hour already. I understand for more complex services it naught take a while, but if you have an appointment time they should either perform the service like an oil change or review and let you know how long the more extensive service will take. Otherwise what is the purpose of an appointment? Why does a shuttle take over an hour? The service is only for a 5 mile radius. Waste of time and extremely disorganized for simple tasks like an oil change.
Dealer Response
Thank you for sharing your experience with us, Sara. I understand your frustration regarding the timing of your appointment and the shuttle service. At Delillo Chevrolet, we strive to provide timely service and clear communication, and it seems we missed the mark during your visit. Your feedback is valuable, and we will use it to improve our processes. If you would like to discuss this further, please feel free to reach out to me directly. I appreciate your input and hope to serve you better in the future. Sincerely, Nichole Gennock ngennock@delillo.com
Maximum rating = 5
Terrible customer service.
Terrible customer service. Can't get anyone to return calls -- I was having a transmission issue in a car under warranty. I had to one day just show up to get anyone's attention. Then they ordered the part for the repair, called to tell me it was in but never called me back after I requested a date to bring the car in. I called twice and never heard back until 3 weeks later. In the meantime not wanting to drive kids around town in a defective car I gave up and went to Connell and was treated like gold.
Dealer Response
Thank you for sharing your experience. I understand your concerns regarding communication, especially with your transmission issue while under warranty. Your feedback is important to us, and I appreciate you taking the time to bring this to our attention. If you would like to discuss this further, please reach out to me directly at Delillo Chevrolet. Your satisfaction is important to us. Sincerely, Bill Demarest - Customer Relations Manager - bill@delillo.com 714-847-6087
Maximum rating = 5
Justin is the best and very kind I will be back he is
Justin is the best and very kind I will be back he is always so helpful with a smile ? I never take my camaro any where else. Thanks again
Dealer Response
Thank you for your wonderful review, Shana! We're thrilled to hear about your positive experience with Justin at Delillo Chevrolet. It's great to know that you trust us with your Camaro. We look forward to welcoming you back soon for any assistance you may need! Sincerely, Bill Demarest - Customer Relations Manager - bill@delillo.com 714-847-6087
Maximum rating = 5
Family owned for 54 years. We love to support the community and always strive to satisfy all of our customers. when you purchase a car from us you stay with the salesperson from start to finish. That makes us unique in the business.
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