Michael Chevrolet in Fresno including address, phone, dealer reviews, directions, a map, inventory and more

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5737 N Blackstone Ave
Fresno, CA 93704

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Sales: 559-475-6990

Used Cars: 559-840-3137

Hours Toggle

Sales Department

Sun 10:00am – 6:00pm
Mon 8:30am – 8:00pm
Tue 8:30am – 8:00pm
Wed 8:30am – 8:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 8:00pm
Sat 8:00am – 7:00pm

Service Department

Sun Closed
Mon 7:00am – 5:30pm
Tue 7:00am – 5:30pm
Wed 7:00am – 5:30pm
Thu 7:00am – 5:30pm
Fri 7:00am – 5:30pm
Sat 8:30am – 5:30pm

Reviews of Michael Chevrolet

Overall Rating:

4.8 (out of 5)

97% recommend this dealer

788 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

We were promised 4 oil changes when purchased Our...

Reviewed by The3jrichardsonsNovember 23, 2021

We were promised 4 oil changes when purchased Our Traverse, first oil change went well as promised, second oil change not so good, they charged me for the oil change and said the other 3 credits were not showing on our account. Enjoy your $76.39, we won't be returning, ohh, and the new truck I am buying, well it won't be purchased at Michael's!

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

Good morning Ron, I am sorry to hear about your poor Service experience and poor communication in regards to your free oil changes. I can’t seem to locate you in our system and would like to speak with you and gather more information about your concern, and work towards getting it resolved. Please call me at (559)579-7864 or email me at briancooper@michaelautomotive.com. Thank you for your feedback and I look forward to resolving your concerns. Brian Cooper Service Director Michael Automotive

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 3

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Micheal Chevrolet had friendly staff Excellent customer...

Reviewed by Angelcastro2131October 24, 2021

Micheal Chevrolet had friendly staff Excellent customer service Had my truck in and out within a timely manner !

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

We're so happy the Michael Chevrolet team provided such excellent care to you! Thanks for taking the time to leave us your awesome review!

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Sales team will try to pressure you into getting...

Reviewed by Jesus A. October 15, 2021

Sales team will try to pressure you into getting something you don’t want, Then will be upset at you if you don’t comply. Asked what the trade-in value for my vehicle would be, but they were just interested in selling me a new car. Once I asked repeatedly I just want to know the value of my trade-in the salesman went to his manager Danny Jackson and told him I was not interested and Danny said your trade-in is Worth $100 to me. I would describe my experience with the sales team as disrespectful and degrading.

  • Does not recommend this dealer
  • Shopped for a used car

Dealer Response

Jesus, We are sorry you feel that way, but there are two sides to every story. Unfortunately, it is not exactly how you explain it. You own a 10 year old vehicle with over 100,000 miles on it, that has a value of $6,500 if perfect. In your case your car is in our service department because it needs an engine. The cost of the repair is close to $8,000 and that is why we were not able to offer you more then a $100. That is the fee we pay to remove a vehicle off our lot that has no value to us. We were trying to assist you in purchasing a vehicle because yours does not run. If you have another questions, please call me directly. Art Markarian General Manager 559-431-6000 ext 537 or 220

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

About Michael Chevrolet

Michael Automotive Center's mission is to provide it's clients with great customer service and the best selection of vehicles at a competitive price. We are an authorized sales and service center for Cadillac Chevrolet Toyota Volkswagen. Authorized service center for Saturn vehicles. Body Shop is ICAR Gold class certified. We have one of Fresno's largest inventory of vehicles combined with over 20 lending institutions.

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