Quality Chevrolet Escondido in Escondido including address, phone, dealer reviews, directions, a map, inventory and more

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1550 Auto Park Way
Escondido, CA 92029

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Sales: 760-298-5016

Used Cars: 760-298-5015

Hours Toggle

Sales Department

Sun 10:00am – 7:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of Quality Chevrolet Escondido

Overall Rating:

4.7 (out of 5)

93% recommend this dealer

223 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

We can't disagree with the other raters more...quality of...

Reviewed by BettyNovember 08, 2021

We can't disagree with the other raters more...quality of professionalism and respect we received while looking to purchase a new 2021 Chevy Traverse was outstanding. Our sales person was Eduardo "Eddie" and he is top notch. The price we agreed on was compatible with other dealers in the area with compatible other car models. We are replacing an older Traverse and since we loved that car, decided to buy a newer one. Not only was Eddie the best salesperson we ever met, but the manager Junior and the finance person John all treated us with respect and courtesy. There was never any pressure from anyone and we honestly felt the deal was fair. I wouldn't hesitate to buy here again.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

The price advertised versus the price they tried selling...

Reviewed by faissalSeptember 01, 2021

The price advertised versus the price they tried selling me the car for is not the same. The car’s price magically increased by a 3000 dollars. This is similar in my opinion to a bait and switch trick. Extremely unprofessional. Also, when I asked about a price breakdown to figure why the price increased so much, the salesman blatantly told me they don’t do price breakdowns. What kind of dealership doesn’t do price breakdowns? I would not recommend anyone trust their advertised prices or do business with this dealership.

  • Does not recommend this dealer
  • Shopped for a new car

Dealer Response

I would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

They tried to charge me an extra $3500 without my...

Reviewed by katemoenAugust 18, 2021

They tried to charge me an extra $3500 without my knowledge!!! The advertised price was $25110, I was told I was going to pay $25110 I agreed to thsi price. I get my finace paperwork and the price magically went up $3500 from the price listed on their website. When I brought this up they said "they were doing me a favor" by giving me some of the incentivies they offered. I was not the only customer this happened to. While I was there I heard 3 other customers complaing it happened to them.

  • Does not recommend this dealer
  • Shopped for a new car

Dealer Response

We appreciate learning about your experience at our dealership. Our number one priority after learning about your experience is to remedy it and offer a resolution. Please contact me at your earliest convenience. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

About Quality Chevrolet Escondido

Quality Chevrolet is the number one 5-star rated Chevy Dealer on Cars.com!! We are also the only dealer that gets people the very best deals on the cars they love (we haveprograms no other dealer has.

Bad credit-no problem. Underwater in your trade-no problem. Payments too high-no problem.

Our service department has more Master Techs than any other Chevy dealer in the San Diego area. Customer service is the main goal we have 100% of the time. Not getting treated like "royalty" you should be. Stop by our service dept. and find out how great it can be.

We're conveniently located in the Escondido Auto Park right off the 15 freeway.

Ready to buy? Get a price quote before visiting the dealership.

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  • No cost, no-hassle negotiation
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