Lehmer's Concord Buick GMC

I'd been looking for a 2022 Yukon Denali and found one on Lehmer's website. The salesman confirmed that the car had adaptive cruise control (the one item that the car had to have) so I scheduled a test drive. I loved the car and made a deal with the sales team and took the car home. Two days later, my husband and I drove to a family get together in the mountains (a 3.5 hour trip). We couldn't figure out how to set the cruise control so I texted the salesman. As it turns out, the car DOES NOT have adaptive cruise control. When we called the dealership to figure out what our options were, the general sales manager Carl got on the phone yelling the entire time. When we tried to calm him down and talk through the problem, he hung up on us. I will never go back to this dealership - zero customer service, zero professionalism and absolutely no integrity.

I brought my truck to Lehmer's, then realized I made an appointment at the wrong service station. They were very accommodating and took the truck and had it back to me before the estimated date of completion. Definitely will be making this my go to for services and maintenance needs.

My husband's Acadia was brought in for it's 30,000 service and Paul was the Service Representative who helped me. I had first discussed my appointment with Paul on the phone. He set it up and told me about the service involved and the time line. Once I showed up for my appointment, every detail was set up. Since I had asked to check an additional item, Paul was proactive in even arranging a 'loaner' car for me. Paul was professional and customer service oriented. The service was timely and completed in its entirety.