Crain Chevrolet in Little Rock including address, phone, dealer reviews, directions, a map, inventory and more

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9911 Interstate 30
Little Rock, AR 72209

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Sales: 501-436-0488

Used Cars: 501-436-0484

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:30am – 3:00pm

Reviews of Crain Chevrolet

Overall Rating:

3.6 (out of 5)

67% recommend this dealer

66 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Horrible experience money hungry inexperienced sta

Reviewed by Quinta Rafter from montevallo April 25, 2022

This staff has a very deceptive and underhanded sales process no transparency please don’t go here if you don’t want a call two weeks later asking you to return your car after they’ve gotten your money

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

2.0 (out of 5)

Oil change

Reviewed by Mr. Eric Ware from LR, ArApril 23, 2022

The price of the oil change went up from $55-$90. I think this is ridiculous, and I?ve had other services where I was not pleased. I needed my radio repaired and they charge me $175 just for the diagnosis. I think I should?ve been told about that before they did it. I?ve bought six cars from you guys over the years since 2013, and it does it seem as if you are thankful for it. As a matter of fact, the Hyundai Genesis I bought from you had a windshield washer leak which will cost 900 something dollars to fix. I think you should?ve been responsible for fixing that, since you sold it to me in that condition. Of course, you did not fix it, so I believe I am cutting ties with you all as far as service and everything and I will not recommend you. I know how these surveys go and I know you will probably sweep it under the rug and nothing will come of it. That?s why I?m out.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service 2

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

3.0 (out of 5)

2022 3LT C8 HTC

Reviewed by JW from Elk city, OklahomaApril 16, 2022

I purchased a 22 C8 HTC the process was simple and made easy by Carniche, Nic and Brandon. I absolutely love the car. The passenger side floor mat was the wrong mat and the little white clips that hold the license plate were missing from the car. I received them 2-1/2 weeks after I picked up the car. All in all the staff was great and the buying process was simple

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service 4

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

About Crain Chevrolet

Crain Chevrolet's primary concern is the satisfaction of our customers. Our online dealership offers a seamless buying experience for each and every one of our Little Rock internet customers. We have an enthusiastic staff of Chevy Experts that are ready to share their knowledge with you when you are ready. We work with all credit types including bad credit. When the Banks all say no call Crain Chevrolet.

Thanks so much for your interest in Crain Chevy.
We look forward to meeting you soon.

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