Central Chevrolet Cadillac in Jonesboro including address, phone, dealer reviews, directions, a map, inventory and more

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3207 Stadium Blvd
Jonesboro, AR 72404

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Sales: 870-340-2378

Used Cars: 870-340-2374

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 7:00pm
Tue 8:00am – 7:00pm
Wed 8:00am – 7:00pm
Thu 8:00am – 7:00pm
Fri 8:00am – 7:00pm
Sat 8:00am – 7:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat Closed

Reviews of Central Chevrolet Cadillac

Overall Rating:

3.5 (out of 5)

60% recommend this dealer

15 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Ceramic Coating Ripoff

Reviewed by L. Blackman from Jonesboro, ARSeptember 04, 2021

I purchased a 2020 vehicle from Central Cadillac on October 15, 2020. I also paid to have a ceramic coating out on vehicle because salesman told me it would cover damage due to pecks and dings. He said, “they’ll even repaint the whole vehicle if that’s what it takes”. Well, I received a peck from a piece of chat popping up on four lane to LR. Now sales manager is saying ceramic warranty DOES NOT cover pecks. Said he would talk with the salesman that told me it would and would call me back. Haven’t heard anything. I am not a happy customer.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

2.0 (out of 5)

pha1@grnco.net

Reviewed by David Lange from Paragould, ARJune 01, 2021

We have now had the 2nd bad experience with the service department. The first bad experience we scheduled a service on a 2019 truck purchased at Central. My son arrived early in the morning as they had scheduled. At about noon they still had not finished but indicated they were about finished. At about 4-5 p.m. they finally came to my son and informed him that they had lost his keys and was making a new key. His key also contained his house key. A few days later they called and said that they had his keys. They finally admitted that another customer had found our keys in their vehicle. The second one was about 3 weeks ago. After servicing the same vehicle my son said they they failed to reset the system so it was still showing a service was needed and no sticker was in the vehicle. Now today we have discovered that the vehicle is leaking oil from the oil filter. I called Central and told them of the problem and informed them that my son had to drive 4 hours later today. They said that because we had not scheduled this they may not be able to get to looking at the filter but would try. The person that answered the phone said that they had a lot of new people and they were not experienced. HMMM!

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (870) 738-9383 to discuss your concerns, as your satisfaction is of utmost importance to us. David Lange, thank you for bringing this unfortunate experience to our attention. We value our clients and your feedback so we would appreciate the opportunity to discuss your situation to try and regain your confidence back in our dealership.

Overall Facilities N/A

Customer Service 3

Buying Process N/A

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

Mustang

Reviewed by Taylor lamkin from Jonesboro ArkansasJuly 18, 2020

I bought a Ford mustang from them it was the best experience with a dealership I've ever had, I was in and out in 30 minutes

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit!

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About Central Chevrolet Cadillac

Welcome to Central Chevrolet Cadillac your Jonesboro dealer serving Augusta Forest City AR and Memphis TN Cadillac & Chevrolet customers offering quality vehicles. Visit us in Jonesboro AR for a robust selection of GM Certified pre-owned new and used cars trucks and SUVs(and all other preowned brands.) With our many specials promotions and latest GM incentives we're sure you'll find what you've been looking for. We have a very knowledgeable and enthusiastic staff that is standing by to assist you in any way possible. Please come by Dealership and ASK FOR KEVIN LLOYD

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