Cowboy Chevrolet Buick GMC in Heber Springs including address, phone, dealer reviews, directions, a map, inventory and more

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1819 AR-25 Bypass
Heber Springs, AR 72543

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Sales: 870-619-4690

Used Cars: 870-619-4936

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 8:30am – 4:00pm

Service Department

Sun Closed
Mon 7:30am – 5:00pm
Tue 7:30am – 5:00pm
Wed 7:30am – 5:00pm
Thu 7:30am – 5:00pm
Fri 7:30am – 5:00pm
Sat 8:30am – 12:00pm

Reviews of Cowboy Chevrolet Buick GMC

Overall Rating:

4.7 (out of 5)

94% recommend this dealer

115 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Terrible Terrible Terrible

Reviewed by Mary from Heber Springs, ARApril 08, 2021

Worst service department I have ever used. Paid 500 to repair and car was worse when they returned it saying it was fixed. Do not take your vehicle here. They just worry about high turn over and don’t care if the problem is fixed or not.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Hi, we regret to hear that you had this experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (501) 429-4392 at your earliest convenience to discuss how we can turn this experience into a positive one. Take care!

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

I recommend Trey for all of your vehicle buying needs. We...

Reviewed by KirshanaSowellOctober 01, 2020

I recommend Trey for all of your vehicle buying needs. We bought a new truck this week and he was friendly, helpful in every aspect and very professional. They are honest with you about every detail. Very pleased.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Called to see about a truck seen online, the way the...

Reviewed by billnjodie03August 11, 2020

Called to see about a truck seen online, the way the salesman talked truck was in good shape no problems. Well I get there they had lost the key, at this point I already had a knot in my stomach about this place. Go out to look at it while they look for the key. The passenger side mirror was held together with 2 strips of electrical tape, was told the tire pressure light was on, just put new tires on it so tires wasn't blown the engine light was on for has cap. Then after about 30 minutes they finally get the other key. When I get in to drive it figure out the AC does not work at all. Was told this stuff was going to get fixed but if would have known all this wouldn't have drove an HR out of my way to look at this 2016 ram 2500. Was going to get 4000 for my truck. When said would have to think about that night he went to get the manager then both of them tried pressuring me into it. I found out why they done that. They were going to make an extra 2500 on my truck. The salesman spent more time in his managers office than at his desk where I was at. 2 days later found a 2018 ram 3500 tradesman same price less miles and nothing wrong with it. Ended up getting 6500 out of my truck. Needless to say will not go back there or refer any one to them.

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Cowboy Chevrolet Buick GMC

At Cowboy Chevrolet Buick GMC our entire team works together to provide you with the ultimate shopping experience. We are here to exceed your expectations deliver the best service possible and make car shopping fun again. We are proud to serve Searcy Chevrolet Customers.

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