16991 W Waddell Rd
Surprise, AZ 85388
Sales: 623-455-6593
Used Cars: 623-455-6959
Sales Department
| Sun | 10:00am – 6:00pm |
| Mon | 8:00am – 8:00pm |
| Tue | 8:00am – 8:00pm |
| Wed | 8:00am – 8:00pm |
| Thu | 8:00am – 8:00pm |
| Fri | 8:00am – 8:00pm |
| Sat | 8:00am – 7:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 6:00pm |
| Tue | 7:00am – 6:00pm |
| Wed | 7:00am – 6:00pm |
| Thu | 7:00am – 6:00pm |
| Fri | 7:00am – 6:00pm |
| Sat | 7:00am – 5:00pm |
See all dealerships near Surprise, AZ that carry Chevrolet
Overall Rating:
4.4 (out of 5)
91% recommend this dealer
3438 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
I had to have my car towed to the dealer.
I had to have my car towed to the dealer. They fit me into their schedule and took care of the problem and got me back on the road. Jake always is my go to service person
Dealer Response
Thank you for taking the time to share your experience with Sands Chevrolet - Surprise, Clifford! I'm glad to hear that Jake was able to assist you promptly and get you back on the road. I appreciate your trust in our service team, and we look forward to seeing you again next time! Ron Malvestuto - Service Director (623) 455-7777 rmalvestuto@sandsautomotivegroup.com
Maximum rating = 5
I highly recommend Sands Chevrolet.
I highly recommend Sands Chevrolet. We have purchased a vehicle from Sands Chevrolet and have had regular service experiences with the service department. All experiences have been exceptional. Prompt, friendly and professional service.
Dealer Response
Thank you so much for your kind words! I truly appreciate your recommendation and am thrilled to hear that your experiences at Sands Chevrolet - Surprise have been exceptional. Our team is dedicated to providing prompt, friendly, and professional service, and it's wonderful to know we've met your expectations. We look forward to seeing you again for your next visit! Kurt VonTersch - Sales Director (623) 455-7777 kvontersch1@sandsautomotivegroup.com
Maximum rating = 5
Took my car in today for issues with my radio turning off
Took my car in today for issues with my radio turning off on its own. Rob Hernandez called me and said that it's a software issue and it needed to be re-set, I asked what the cost would be he said $480.00, I was well I need to wait, and have it done at another time because I wasn't expecting it to cost that much. 5 min later he calls me back and says ok I can do it for $350.00!!! So, he wanted to get me for $500 and then when I declined, he figured he would throw a lower number at me to get the business. This is exactly why I hate dealerships; they will xxxx you for every penny so untrustworthy I don't know how these guys lay their head down on the pillow at night with a clear conscious. I went to pick my car up and he still charged me $200 for diagnostics!! Figuring he would get me this way, mind you I purchased 2 cars from them in the past on the same day!! This is the thanks I get!! Beware of Sands Chevrolet in Surprise, they will xxxx you!!! I would never recommend anyone to them ever.
Dealer Response
Thank you for sharing your experience, Danny. I understand your concerns about the diagnostic charge and how the changing quote for your radio reset made the visit feel unclear, especially after purchasing two vehicles from us. At Sands Chevrolet, we aim to provide straightforward communication about pricing, and I recognize how this situation affected your trust in the service process. If you’d like to talk more about your recent visit and the charges, please feel free to contact me directly. Your insights are valuable as we strive to enhance our service. Ron Malvestuto - Service Director (623) 455-7777 rmalvestuto@sandsautomotivegroup.com
Maximum rating = 5
Sands Chevrolet has been an Arizona business since 1934. Over seventy-five years later and over a million customers Sands Chevrolet has become the longest lasting Chevrolet dealership in the Phoenix Metro area. And now with our newest Surprise AZ location - we are ready to continue serving the Phoenix valley.
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory request more information about vehicles set up a test drive or inquire about financing!
Sands sells for less but you always get more!
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