2900 E Fry Blvd
Sierra Vista, AZ 85635

Get Directions
Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 6:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 6:00pm
Fri 9:00am – 6:00pm
Sat 8:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 12:00pm

Reviews of Lawley Automotive Center

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Bad Service

Reviewed by Brian Miller from Sierra Vista Arizona August 15, 2022

I wanted a third electronic fob for my Cadillac. They sold me one for 204 dollars, the FOB was defective. I was then told that I had to have the FOB programmed to the car, 145 dollars. I took the car to the dealership and was told it would take two hours. Later that day I had not received a phone call, so I called them and was told they had experienced some problems and needed the other FOB for the car. I returned to the dealer and found that my car was locked and would not start. Fortunately one of the mechanics got the car opened and reprogrammed so it would run. They said they would order another FOB to replace the defective one I had purchased. They never called back or returned any of my phone calls. Never replaced the FOB. So the entire transaction is currently in dispute with my credit card company. Some of the worst service I have ever had at a car dealership. Stay away from them.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Brian, we apologize for the difficulties with getting your fob reprogrammed. If you would like to discuss your concerns with our Service Manager, Herb Santa Maria, he can be reached at 520-439-6031.

Overall Facilities 1

Customer Service 1

Buying Process N/A

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

Buying

Reviewed by Leroy from Sierra VistaJune 26, 2020

I really had a great experience while looking at options to purchase our new truck. Xavier Diaz went above and beyond helping me with our questions and concerns. definitely a ⭐⭐⭐⭐⭐ guy. Now we don't have to worry about having a good dependable vehicle, we even got a two year complentry maintenance, bumper to bumper warranty, roadside assistance with rental car if needed. I want to thank all of the Lawley team that helped make this happen. It was a great buying experience and no forced sales. They allowed me to take my time, ask questions and teach me about some new things on vehicles as I haven't bought a newer vehicle since 2007. Thank you all from our entire family

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Awesome customer services!!!!!!!!!!!!

Reviewed by Ruth L'Armee from Sierra Vista AZSeptember 08, 2017

John Vargas and David Fonseca are amazing, great customer services!!!!! Very professional and friendly. They listen to what needed and they delivered!!!! I highly recommend to anyone who is looking for a new or used car please go see John and David!!!!!!

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About Lawley Automotive Center

Thank you for choosing Lawley Automotive Center! We take great pride in serving the SIERRA VISTA, Huachuca City, and Benson, AZ Buick, Chevrolet, and GMC drivers. Our selection of new and used vehicles, along with an extensive variety of parts, accessories, and tires, will certainly blow your mind away. Our financial experts will also help you with the best way to purchase your dream vehicle with the utmost ease. Make the most of our hours and directions page, drivers from Benson, AZ can come to our SIERRA VISTA Buick, Chevrolet, and GMC dealership. Lawley Automotive Center is waiting for you!

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top