Midway Chevrolet in Phoenix including address, phone, dealer reviews, directions, a map, inventory and more

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2323 W Bell Rd
Phoenix, AZ 85023

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Sales: 602-457-3246

Used Cars: 602-457-1981

Hours Toggle

Sales Department

Sun 10:00am – 7:00pm
Mon 8:00am – 9:00pm
Tue 8:00am – 9:00pm
Wed 8:00am – 9:00pm
Thu 8:00am – 9:00pm
Fri 8:00am – 9:00pm
Sat 8:00am – 9:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 5:00pm

Reviews of Midway Chevrolet

Overall Rating:

4.5 (out of 5)

88% recommend this dealer

1266 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

The worst customer service. Racist , untruthful and rude....

Reviewed by MarkOctober 25, 2021

The worst customer service. Racist , untruthful and rude. They deserve 0 stars. I would never go back and I rather spend my money at another dealership.

  • Does not recommend this dealer
  • Shopped for a new car

Dealer Response

Mark we apologize that you were not informed of our policy prior to coming down to the Dealership. We do not allow test drives on our Corvettes, especially if no numbers are discussed and buying power is not established on these highly sought out vehicles.

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

I'd give 0 stars if I could. I bought a 2016 Kia Sedona...

Reviewed by kathylarkinSeptember 25, 2021

I'd give 0 stars if I could. I bought a 2016 Kia Sedona about 18 months ago from Midway Chevrolet, along with their in-house silver package extended warranty through MPP. I have put just over 5,000 miles on this vehicle in 18 months and my engine needs replaced due to "failed" head threads. Neither Midway Chevrolet nor MPP have been helpful. My claims to MPP have been denied and calls go unreturned. Midway has offered no assistance beyond giving me a clunker trade in deal, with an outrageous payment to cover the cost of both vehicles. I have been informed by other reputable car lots to contact BBB and the Attorney General as well as to fight MPP on this because Extended warranties are meant to cover failed parts. I will be following through with this advice first thing Monday morning. I am a single mother of 2, taking care of my bed ridden veteran father full time. My income is limited. This has been an awful experience dealing with Midway and I can't say when I bought the car it was a pleasant one either. The Kia dealership that found that issue told me MPP is by far the hardest warranty company to deal with. My advice, shop around, both companies are awful to deal with.

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

We appreciate you taking the time to let us know about your experience. We understand that each person’s experience is unique and would like to address your comments on a more personal level. Please contact Gary Doolittle, our Fixed Operations Director, at 855-971-8351 and we will do our best to make this better.

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Terrible time. Brian Doeden lied to me about issues on my...

Reviewed by tandbfabSeptember 02, 2021

Terrible time. Brian Doeden lied to me about issues on my brand new 2020 truck to drag out getting it looked at (told head was off due to "double headgasket" but it was never touched nor was it the issue, the GM system proves that, i have screen shots), told to take the truck elsewhere because i couldnt get simple information back, my calls were blocked, and all the while i had no vehicle to drive as there were "no loaners" as i was told (im sure that was a lie too). after a 2 month fight, i finally got my truck back. You want to talk about unprofession conduct and immoral practice, go see brian. he will be sure to screw your month up

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

About Midway Chevrolet

Midway Chevy is the largest Chevrolet Dealership in Arizona and the Western 15 states. We take pride in offering our customers a relaxed and pleasurable car buying experience and Midway Chevrolet has been providing superb customer service for many years! Purchasing your vehicle from us is the beginning of the relationship. The real key is how we perform after your purchase. Our Service Department has EIGHTY-FOUR Service bays and includes Express Service as well as Commercial Truck Service. At Midway Chevy you will be treated like family from Sale to Service Parts to Accessories. Call click or come by today! Midway from anywhere!

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