Barkley Buick Cadillac GMC in Tuscaloosa including address, phone, dealer reviews, directions, a map, inventory and more

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3575 Skyland Blvd E
Tuscaloosa, AL 35405

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Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 5:00pm
Tue 7:30am – 5:00pm
Wed 7:30am – 5:00pm
Thu 7:30am – 5:00pm
Fri 7:30am – 5:00pm
Sat Closed

Reviews of Barkley Buick Cadillac GMC

Overall Rating:

4.6 (out of 5)

88% recommend this dealer

40 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

3.0 (out of 5)

Slow Customer Service in Service Department

Reviewed by Peter Thibodeaux from Tuscaloosa, AlabamaJune 10, 2022

It took to long for someone to help in the service department even tho there were two people standing at the computers. I didn?t get any help until a third person walked in. The place had just opened and I was the second person in line. So bring to busy was not an excuse. Then when I went to pick up my vehicle the same thing happened.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Thank you for bringing this unfortunate experience to our attention. Please accept our apologies as this is not the experience that we desire for our customers. We value our clients and your feedback so we would appreciate the opportunity to discuss your situation to try and regain your confidence back in our dealership.

Overall Facilities N/A

Customer Service 3

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Disappointed with

Reviewed by Charles Sawyer from Northport, ALApril 26, 2022

Dropped my car off on Monday with a coolant leak. As of Thursday the service department was not able to provide me with a working diagnosis or an estimate for the cost of the repairs. Was told that they likely would not be able to give me an estimate until the following week. This was unacceptable. I picked my car up, took it to another repair shop, and was in and out the same day.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Thank you again for taking the time to let us know how we can improve. We regret that you were not satisfied. We hope you will consider us again in the future. Take care.

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Purchase 2022 GMC Terrain

Reviewed by RUBY THREADGILL from Northport, ALMarch 13, 2022

Awesome experience in the vehicle purchase. Salesman and all the other personnel were knowledgeable, informative, courteous and helpful.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Congratulations on your new 2022 GMC Terrain! Shane and the entire Barkley team appreciates your taking the time to share your experience at Barkley! Thank you again for choosing Barkley Buick GMC Cadillac, INC and welcome to the Barkley family!

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

About Barkley Buick Cadillac GMC

Welcome to Barkley Buick GMC Cadillac in Tuscaloosa Alabama. Thank you for taking the time to browse our inventory. Here you will find all of the information you need for the process of researching purchasing and servicing a new Buick GMC or Cadillac vehicle. At Barkley Buick GMC Cadillac we stock genuine General Motors parts and accessories as well as tires. Our service technicians' expertise will have you back on the open roads in no time. We have the new Buick GMC and Cadillac models that you're looking for in stock and if we don't we'll find yours for you. Just remember - Barkley Makes it Easy!

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