Carl Cannon Chevrolet Buick GMC Cadillac in Jasper including address, phone, dealer reviews, directions, a map, inventory and more

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299 Carl Cannon Blvd
Jasper, AL 35501

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Sales: 205-832-3244

Used Cars: 205-832-3246

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 5:00pm
Tue 7:30am – 5:00pm
Wed 7:30am – 5:00pm
Thu 7:30am – 5:00pm
Fri 7:30am – 5:00pm
Sat 8:00am – 3:00pm

Reviews of Carl Cannon Chevrolet Buick GMC Cadillac

Overall Rating:

3.8 (out of 5)

70% recommend this dealer

20 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Great Experience

Reviewed by Jensen from Ardmore, ALApril 14, 2021

Tyler helped us with our purchase of a 2018 Highlander. He helped us to get within a price that we needed to be in, and made the whole process smooth. He was very helpful over the phone before we made the 2 hour drive there. It was worth it, and we would definitely come back. Tim in finance was also great and very nice to work with!

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Tyler and Tim both do a great job for us! Thanks so much for the feedback, we hope you are enjoying your Highlander!

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

1.0 (out of 5)

Withheld Credit Score Horrible Experience

Reviewed by DarrenM from Adamsville AlSeptember 09, 2019

Carl Cannon Chevrolet withheld one of my credit scores from me which was my best one of 784 and never explained my other 2 scores or who they were from.This affected me getting a better deal on my truck.Contacted the BETTER BUSINESS BUREAU 3weeks ago and they still don't want to resolve this matter and get me a better interest rate.ALL OF THIS INFORMATION SHOULD HAVE BEEN GIVEN TO ME IN THE BEGINNING NOT AT THE END WHEN THE DEAL WAS DONE AND PAYMENTS CALCULATED.CARL CANNON CHEVROLET PUT ME IN A VERY STRESSFUL SITUATION....

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

HORRIBLE FINANCING PROCESS!

Reviewed by DARRENSeptember 06, 2019

THE FINANCE GUYS AT CARL CANNON CHEVROLET WITHHELD VALUABLE INFORMATION FROM ME WHICH WAS MY CREDIT SCORE OF 784.THEY PRESENTED ME WITH A 627 AND 650 ON A LITTLE PIECE OF PAPER AND NEVER EXPLAINED THOSE TWO SCORES OR WHO THEY WERE FROM.THEY HAD ME BELIEVING ALL THAT I HAD WAS THOSE TWO LOW SCORES TO NEGOTIATE WITH.DID NOT FIND OUT ABOUT MY 784 CREDIT SCORE UNTILL I WAS ABOUT TO SIGN MY PAPERWORK.THEY PUT ME IN A BAD AND PRESSURE SITUATION .I SHOULD HAVE BEEN TOLD THIS IN THE BEGINNING SO THAT I COULD NEGOTIATE THE BEST DEAL POSSIBLE AS A CONSUMER LOOKING TO BUY.THEY TOOK IT ALL AWAY FROM ME AND NOW AFTER A MONTH THEY ARE NOT WILLING TO HELP ME WITH A BETTER INTEREST RATE.IF YOU GO TO THIS DEALERSHIP BE CAREFUL AND ASK QUESTIONS.I ASKED ABOUT MY CREDIT SCORES,THEY GAVE ME 2 OF THEM AND DID NOT TELL ME ABOUT MY 3RD AND BEST UNTILL THE END WHICH WAS SIGNING PAPERS.

  • Does not recommend this dealer
  • Shopped for a new car

Dealer Response

Thanks for your feedback. We have responded to this review on BBB, Facebook and even the AG's office over the past few weeks. This customer received the very best offer we received from a lender based on their very best credit score which was disclosed to them BEFORE they purchased. (as they state in their review.) I have no idea how that is deemed "pressure" but it clearly wasn't. The customer left as happy as could be after reconsidering before signing their paperwork. All this anxiety didn't arise until days later and they have left a negative review each week since hoping we can magically get them a lower rate than the low single digit rate we got them. We can't. Thats now how it works, we aren't the lender unfortunately. We go above and beyond to make our customer happy and have for 54 years and have the reputation to back that up thankfully.

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Carl Cannon Chevrolet Buick GMC Cadillac

Welcome to Carl Cannon Chevrolet Buick GMC Cadillac. For over 50 years Carl Cannon has been serving people from Cullman Birmingham Fayette Hamilton and Tuscaloosa with new cars used cars and Certified Pre-Owned GM vehicles. Putting You First Keeps Us First At Carl Cannon.

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