1950 Florence Blvd
Florence, AL 35630
Sales: 256-764-4551
Used Cars: 256-764-4551
Sales Department
| Sun | Closed |
| Mon | 8:30am – 6:00pm |
| Tue | 8:30am – 6:00pm |
| Wed | 8:30am – 6:00pm |
| Thu | 8:30am – 6:00pm |
| Fri | 8:30am – 6:00pm |
| Sat | 8:30am – 6:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 6:00pm |
| Tue | 7:00am – 6:00pm |
| Wed | 7:00am – 6:00pm |
| Thu | 7:00am – 6:00pm |
| Fri | 7:00am – 6:00pm |
| Sat | 7:00am – 12:00pm |
See all dealerships near Florence, AL that carry Chevrolet
Overall Rating:
2.8 (out of 5)
95% recommend this dealer
268 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
The Service Department at this dealership is HORRIBLE,
The Service Department at this dealership is HORRIBLE, and that's about the nicest thing I can say. They have had my Chevrolet Tahoe for two weeks for a simple repair and still haven't completed the work. To make matters worst there is absolutely ZERO Communication from them. I have to try and chase them down every single time for an update and it takes multiple days to get a response. All calls go to voicemail and calls never are returned. They say the service advisor will respond to a text message fastest, and that's false too. I will NEVER purchase a new car from these clowns because they lack even the slightest hint of delivering any resemblance of what might be recognized as "customer service". Oh, and try tracking down the GM, Jonathon Dixon, he doesn't return calls either so I guess it's a trickle down culture of let's just leave our customer's hanging because we don't give a XXXX about their business!! If that's the goal, then this dealership is truly exceeding its goal!!!!
Maximum rating = 5
Go elsewhere terrible service they will over charge at
Go elsewhere terrible service they will over charge at least 30 percent and try to force you to do business
Maximum rating = 5
Came in for an oil change and tire rotation, had an
Came in for an oil change and tire rotation, had an appointment @ 8:30 it is now 10:30 and still waiting. I will not bring my car here for just an oil change and tire rotation again.
Dealer Response
We appreciate your feedback and we're sorry to hear about your recent experience with our service department. As a dealership, we strive to maintain high standards of customer service and timeliness. Please contact our Management Team at 256-764-4551, so we can find a resolution and make this right. Thank you for bringing this to our attention.
Maximum rating = 5
Bentley Automotive has served North Alabama
since 1928 building trust with our community one
family at a time. We want to provide you the same
level of service and respect that has been a hallmark
of the Bentley name for almost 90 years.
We offer a wide selection of new Buick Cadillac Chevrolet GMC and Hyundai vehicles along with quality pre-owned cars trucks and SUVs.
You are welcome at our Chevrolet Cadillac dealership at 1950 Florence Blvd in Florence Alabama. Come in and drive one home for less!
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