Terry Thompson Chevrolet in Daphne including address, phone, dealer reviews, directions, a map, inventory and more

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1402 US-98
Daphne, AL 36526

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Sales: 251-239-3316

Used Cars: 251-239-3313

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 7:00pm
Tue 8:30am – 7:00pm
Wed 8:30am – 7:00pm
Thu 8:30am – 7:00pm
Fri 8:30am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00am
Tue 7:00am – 5:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 12:00pm

Reviews of Terry Thompson Chevrolet

Overall Rating:

4.6 (out of 5)

93% recommend this dealer

267 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Jason Morris is the worst most incompetent service...

Reviewed by SirOctober 27, 2021

Jason Morris is the worst most incompetent service manager in the history of the industry !!! Brought my car in in a Friday after hours, called on Saturday morning to let them know it was there, and came in on Monday morning to speak with Blair about the issue. I was told it would be 1 to 2 days before I knew anything. The service ticket did t even get written until 5 days later and was repeatedly told just a few more days, just a few...... Finally 3 weeks later im picking up the car after a 4 hour job and Jason wants to act like they're doing me a favor when I approach him about the repeated lies and put-offs !!! He told me that there was none else above him for me to call and talk to and told me that I wasn't welcome back when I asked him to make it right and do something for me, ie. oil change, detail, etc.... I promptly let him know (in no uncertain terms) that I cannot imagine a circumstance in which I would be so inclined as to bring my car back to you clowns !!! Jason Morris is the world's biggest joke to a service department !!!!!

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Awful company. Worst car buying experience I've ever had....

Reviewed by erichastings2September 14, 2021

Awful company. Worst car buying experience I've ever had. If I could give negetive 5 stars I would. When I asked are they going to pay my trade in off they said yes so I asked a 2nd time are they going to pay it completely off the salesman Mike said yes we are. Never once told me they were only paying cash price and putting the rest on my new loan. Which is fraud. Trade in value was 27k-30k which I owed just over 28k on it. And then the cash price was 22k screwed me out off close to 7k. And the car I traded in was a special 50th anniversary edition mustang with 65,000 miles on it and I got a truck with 194,000 so I was basically doing them a favor in the first place. But yet they still screwed me. And the financial guy jason forced me to put gap insurance on it I asked how much it would lower payment without gap and he said it would actually go up which I knew was a lie from the beginning. Should've walked away then put didnt. If you're reading this please save yourself from a nightmare of a company and go anywhere else. This was a mistake I had to learn the hard way.

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Terrible experience. Bought a suburban. Came down to...

Reviewed by DennisSeptember 06, 2021

Terrible experience. Bought a suburban. Came down to Daphne to pick it up and was told the owner sold it to one of his buddies. Totally unprofessional. Did not get a phone call, just an apologetic email.

  • Does not recommend this dealer
  • Shopped for a new car

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

About Terry Thompson Chevrolet

Welcome to Terry Thompson Chevrolet.

Located at 1402 US Highway 98 in Daphne Alabama. We have been providing quality service and vehicles to our community and beyond for over 35 years.

Terry Thompson Chevrolet is a huge contributor to the Eastern Shore and Mobile communities. The generosities of time and efforts have given "Terry Thompson Chevrolet" a most respectable name in our community and in the hearts of many.

Terry Thompson Chevrolet is a GM Mark of Excellence winner and has been for the last 10 years. We are here to provide our customers with the quality of service that they expect.

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