Stokes Automotive in Clanton including address, phone, dealer reviews, directions, a map, inventory and more

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86 Peach Tower Rd
Clanton, AL 35045

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Sales: 877-423-4949

Used Cars: 877-616-2487

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 7:00pm
Tue 8:00am – 7:00pm
Wed 8:00am – 7:00pm
Thu 8:00am – 7:00pm
Fri 8:00am – 7:00pm
Sat 8:00am – 5:00pm

Service Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 5:00pm
Fri 8:00am – 5:00pm
Sat 8:00am – 12:00pm

Reviews of Stokes Automotive

Overall Rating:

4.5 (out of 5)

89% recommend this dealer

140 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Once trusted this dealership

Reviewed by Ol Dan from Clanton AlMay 11, 2022

I have been a customer of this dealership for over 35 years. This last vehicle I traded for has transmission issues that I am now sure the salesman along with dealership knew was a major issue with this 2014 Silverados.Yes I did test drive the vehicle a short distance. It seemed okay.It was a couple weeks before I went on a Interstate trip of about 40 miles.Then when I came to a stop and started back the transmission surged between 1st a d 2nd gear.I called the salesman at Stokes Automotive advises of issue.He came back with well you bought it as is..and to say again that's the way it is. We won't do any thing to help you.I have consulted with a very reliable mechanic and he also stated that Stokes knew this was a issue on this truck as well as others.I know I am just one customer. But this will be the last dealings with this dealership. It is gonna cost me about $6,000 to replace transmission.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities 2

Customer Service 1

Buying Process 2

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Unreliable Service Department

Reviewed by A P. from Jemison ALJanuary 30, 2022

Service department is a joke. I had a appointment for 7:30 AM on Monday morning, I went back at 3:00 PM on Wednesday, my truck was still sitting where it was parked on Monday. I got my keys and left. I've spent thousands of dollars at Stokes on vehicle maintenance and bought a new truck there. They don't care about customers and are very quick to lie to you. Take your business elsewhere or prepare too here a bunch of excuses and lies.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities 1

Customer Service 1

Buying Process N/A

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

In April 2021 Stokes replaced the transmission in my car....

Reviewed by Donna Headley September 14, 2021

In April 2021 Stokes replaced the transmission in my car. This was not warranty work. We paid for it. September 2021, went to change the oil, and saw that 3 of the 4 bolts holding the subframe were MISSING. The remaining 1 bolt was so loose it fell out. This was a complete failure. It doesn't take but a few minutes to properly torque the bolts in. Had that 1 remaining bolt fell out at 70 mph on the interstate, it would have been disastrous. Who doesn't tighten bolts? That's pretty dang important! I would not recommend the service department for anything.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

About Stokes Automotive

Welcome to Stokes Automotive. A small town dealership owned and operated by a local family not a corporation based out of some high-rise in a big city. A place where you are treated like family not just another customer. A company that isn't just in a small town but a part of the community. A dealership that doesn't just sell you a car we sell you our commitment. We have over 400 vehicles in stock across seven brands and we will do everything we can to get you into the one that best fits your needs.
We are Stokes Automotive and we do things differently here.

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